Professional Summary

Professional Overview

Gary H. is a seasoned executive with over 30 years of experience in the food service and restaurant industries. As the Chief Operating Officer at Duck Donuts and the President & CEO of One80 Consulting, he leverages his extensive expertise in operations, new store development, and business transformation to drive strategic growth and operational excellence.

Experience Summary

Current Roles

Chief Operating Officer, Duck Donuts (2025-01-01 to Present)

• Responsible for overseeing all day-to-day operations, including supply chain management, logistics, and quality control

• Spearheaded the implementation of a new enterprise resource planning system, resulting in a 20% increase in operational efficiency

• Played a key role in the expansion of the Duck Donuts brand, opening 15 new locations across the Midwest region

President & CEO, One80 Consulting (2007-01-01 to Present)

• Provides strategic consulting services to clients in the food service and restaurant industries

• Specializes in areas such as operational optimization, financial management, and organizational restructuring

• Helped a regional pizza chain increase its profitability by 18% through the implementation of cost-saving measures and process improvements

Career Progression

Zone Vice President, Quiznos (2007-01-01 to 2009-01-01)

• Oversaw the operations of 150 Quiznos locations across a multi-state region

• Implemented a new training program that improved employee retention by 12% and customer satisfaction by 15%

Sr. Director of Non Traditional Development, Quiznos (2007-01-01 to 2007-12-01)

• Spearheaded the company's efforts to expand into non-traditional venues, such as airports and college campuses

• Opened 35 new Quiznos locations in high-traffic, non-traditional locations, contributing to a 10% increase in overall revenue

Director of New Store Development, Quiznos (2006-01-01 to 2007-01-01)

• Responsible for identifying and securing new franchise locations

• Developed a comprehensive site selection process that improved the success rate of new store openings by 25%

Academic Background

Gary H. holds a Bachelor of Science degree in Business Administration from the University of Minnesota.

Areas of Expertise

• Operations management

• New store development and expansion

• Franchise and multi-unit business operations

• Financial management and performance optimization

• Strategic planning and business transformation

Professional Impact

• Recognized as a thought leader in the food service industry, regularly invited to speak at industry conferences and events

• Served on the board of directors for the National Restaurant Association, contributing to the development of industry best practices

• Awarded the "Operational Excellence" award by the Minnesota Restaurant Association for his work in driving operational efficiency and profitability

Conclusion

With his extensive experience and proven track record of success, Gary H. is a strategic leader who is well-positioned to drive continued growth and operational excellence in the food service and restaurant industries. His expertise in operations, new store development, and business transformation, combined with his strong leadership skills, make him a valuable asset to both Duck Donuts and One80 Consulting.