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Gemma Owen

Chief Operating Officer

Overview



Gemma Owen is the Chief Operating Officer (COO) at ALYKA, a data-driven digital agency headquartered in Kings Park, Western Australia. ALYKA specializes in web development, digital marketing, and CRM, among other services, focusing on leveraging the latest technology to grow their clients' businesses.

Professional Role



Gemma Owen oversees the streamlined operations and effective delivery of work at ALYKA. She plays a crucial role in driving efficiency and collaboration across teams, ensuring that the agency consistently delivers exceptional results and service to clients.

Key Responsibilities:


  • Operational Efficiency: Ensuring smooth and streamlined operations.

  • Team Collaboration: Promoting inter-team collaboration to meet organizational goals.

  • Client Service Delivery: Overseeing the delivery of high-quality service to clients.


Company Background



ALYKA is an award-winning full-service digital marketing agency. They pride themselves on a data-driven approach to solving business problems and have received notable accolades, including being the global winners of the Kentico Site of the Year 2018. Founded in 2006, ALYKA has grown under the leadership of co-founders Zion Ong and David Birrell, both of whom are instrumental in driving the company’s vision and strategic direction.

Notable Achievements:


  • Innovation Culture: Strong emphasis on creativity and analytical thinking.

  • Industry Recognition: Kentico Site of the Year 2018 winner.


Additional Information



Gemma has held various roles within ALYKA, including her significant contribution as the Head of People and Culture. In this role, she was instrumental in the development and launch of ALYKA’s digital internship program, aimed at providing career opportunities for WA marketing graduates.

Internship Program:


  • Hands-on Experience: Structured challenges and “choose your own adventure” pathways.

  • Talent Pipeline: Building a pool of high-quality marketing professionals from intern placements.


Leadership Team



Gemma Owen is part of a robust leadership team at ALYKA, which includes:
  • Zion Ong - Co-CEO specializing in marketing and technology.

  • David Birrell - Co-CEO with a focus on systems, data, and product development.


Contact Information



For direct inquiries, Gemma Owen and other representatives of ALYKA can be contacted via their primary business channels:

  • Address: 146 Colin Street, West Perth, WA 6005

  • Phone: 08 9200 4429

  • Email: solutions@alyka.com.au

  • Social Media:





Actionable Insights



  • Efficiency Focus: Emphasize solutions that enhance operational efficiency, a key interest area for Gemma.

  • Collaborative Tools: Highlight offerings that foster cross-departmental collaboration.

  • Client Satisfaction: Propose services that improve client service delivery and outcomes.


Given Gemma Owen’s pivotal role in ensuring operational excellence and fostering a collaborative work environment, any sales approach targeting her should focus on efficiency improvements, team collaboration tools, and services enhancing client delivery.