Professional Overview
Genesis Sarabia is a dedicated Software Quality Assurance Tester currently based in San Antonio, Texas, United States. In her current role, she leverages her expertise in quality assurance to ensure the delivery of high-quality software products. Her key areas of expertise include software testing, quality assurance, and customer service, with a strong focus on the technology and banking industries.
Experience Summary
Current Role
Genesis Sarabia is currently serving as a Software Quality Assurance Tester at Zelifcam, a position she has held since November 1, 2023. Although specific details about her current role are limited, her responsibilities likely include testing software applications, identifying bugs, and collaborating with development teams to resolve issues. Given her background, she is expected to make significant contributions to enhancing the quality of software products.
Career Progression
Genesis has progressed through various roles, showcasing her adaptability and growth. Notably, she has worked as a Customer Service Specialist at Frost Bank from March 1, 2022, to December 1, 2022, and as a Subject Matter Expert at TaskUs from November 1, 2019, to March 1, 2022. Earlier in her career, she was a Customer Service Representative at HomeTeam Pest Defense from January 1, 2017, to November 1, 2019. These roles have equipped her with a strong foundation in customer service and subject matter expertise.
Areas of Expertise
Genesis's expertise spans several key areas, including:
- Industry-specific skills in software quality assurance and customer service
- Technical competencies in software testing and quality assurance
- Leadership and management capabilities, as evidenced by her role as a Subject Matter Expert
Professional Impact
While specific details about notable projects or initiatives are not available, Genesis's career progression and role transitions indicate her ability to contribute to various industries and adapt to new challenges.
Conclusion
Genesis Sarabia's professional trajectory is marked by her dedication to quality assurance and customer service. Currently focused on her role as a Software Quality Assurance Tester, she brings value through her attention to detail, analytical skills, and ability to collaborate with teams to deliver high-quality software products. As she continues to grow in her career, her unique blend of technical and interpersonal skills positions her for future success in the technology and banking sectors.