Professional Overview
Gerardo Fuentes currently serves as the Subdirector de Arquitectura y Desarrollo at ANA Seguros, based in Mexico City, a role he commenced in February 2025. He is responsible for leading the internal and external development teams that design, implement, and maintain the IT systems supporting ANA Seguros’ operations. His scope covers ensuring robust system support for various sales channels, including B2C, B2B, and B2B2C, with a strong focus on secure development, regulatory compliance, and the expansion of sales channels. A critical area of his responsibility includes guaranteeing that new tools have all necessary data inputs for seamless integration and operational readiness according to the requesting departments.
Gerardo is an IT Manager with 20+ years of experience, specializing in software architecture and development, particularly within the insurance sector. He demonstrates expertise in leading multidisciplinary teams, vendor negotiations, software development methodologies, and information security.
Current Role and Responsibilities at ANA Seguros
- _Leadership of development operations_, managing both internal and external teams dedicated to systems development and maintenance.
- _Support for multiple sales channels:_ B2C, B2B, and B2B2C.
- _Ensure secure software development_ practices aligned with institutional standards.
- _Compliance with industry regulation_ and support for business growth initiatives.
- _Collaborating with internal business units_ to guarantee system integration and data availability for new operational tools.
Previous Experience Highlighting Relevant Expertise
inter.mx (Nov 2021 – Feb 2025)
Gerente de Arquitectura y Desarrollo de Sistemas
- Led design, development, and implementation of digital insurance products marketplace, covering car insurance, pet insurance, gadgets, medical expense, and life insurance products.
- Directed cross-functional teams (development, DevOps, support) to produce scalable, stable, 24/7 services spanning web, mobile apps, and APIs.
- Integrated third-party communication tools (WhatsApp, email, SMS), AI-enhanced internal processes, customer service bots, and CRM solutions.
- Supported alliance and commercial teams by delivering robust digital products that consolidated brand and product growth.
Pulpomatic (Feb 2020 – Nov 2021)
Gerente de Operaciones y Desarrollo
- Oversaw development, QA, and integrations teams for SaaS fleet management platform operational across Mexico and Spain.
- Managed distributed teams, responsible for system architecture, application support, and development.
- Enabled platform growth and optimization serving clients from Spain, Latin America, and the US.
Axeleratum (Oct 2018 – Jan 2020)
Gerente de Desarrollo de TI
- Delivered AI, Blockchain, and advanced analytics solutions for clients, including American Tower and Infonavit.
- Led requirements gathering and team coordination to deploy technologies like Smart Contracts, NLP on IBM Watson, Azure cloud components, SQL Server, and Angular.
- Developed web systems for legal mediation compliant with electronic signature regulations.
Grupo Salinas (Dec 2016 – Oct 2018)
Gerente de Sistemas - Despacho de Auditoría
- Managed teams for system development and infrastructure supporting auditing processes.
- Pioneered adoption of Scrum methodology across multidisciplinary teams.
- Facilitated migration of critical audit systems to AWS and mobile platforms.
- Improved integration of audit tools with broader business systems.
MediAccess (Feb 2015 – Dec 2016)
Gerente de Desarrollo de Sistemas
- Responsible for maintenance and innovation of applications supporting health clinics, insurance, and call center operations.
- Oversaw IT infrastructure across multiple locations ensuring operational continuity.
- Developed electronic clinical record systems and electronic prescription solutions.
- Presented compliance performance metrics to senior leadership.
ALTA Inversiones (Sep 2013 – Feb 2015)
Gerente de Sistemas
- Administered human, technological, and financial resources for IT projects.
- Delivered investment administration systems, CRM, billing, document management, and mobile applications.
- Integrated Salesforce CRM with telephony systems to optimize customer service.
- Executed infrastructure upgrades enhancing stability and internal processes.
TV Azteca (Dec 2004 – Sep 2013)
Jefatura de Sistemas a la Producción
- Led a department with approximately 60 programmers and 3 project leaders supporting over 30 applications across news, sports, entertainment, legal, and production operations.
- Developed core media resource management systems and project-specific applications for editorial planning and executive reporting.
- Managed migration projects and developed internet portals, demonstrating extensive experience in large-scale, multi-application environments.
Education and Certifications
- Degree: Ingeniería en Computación, Instituto Politécnico Nacional (1997–2001)
- Certifications: Scrum Fundamentals (issued Feb 2024)
- Additional technical courses and certifications in BPMN, Oracle PL/SQL, Tableau, and multiple .NET Visual Studio technologies.
Technical and Language Skills
- Proficient in software architecture and development using technologies including NodeJS, SQL Server, Angular, IBM Watson, C#, ASP.NET, JavaScript, Oracle, PHP, MySQL, and frameworks for both backend and frontend development.
- Experienced with cloud platforms including Azure, IBM Cloud, and AWS.
- Skilled in software development methodologies, including Agile and Scrum.
- Fluent in Spanish (native) and proficient in English (full professional proficiency).
Professional Profile Summary
Gerardo Fuentes is a seasoned IT leader with a strong background in architecture and software development primarily focused on the insurance and health sectors. His proven ability to coordinate multisite teams, manage complex development lifecycles, and integrate cutting-edge technologies like AI and blockchain positions him as a key driver in digital transformation efforts. At ANA Seguros, his current responsibilities overseeing systems that support diverse sales channels and regulatory compliance distinctly align with the ongoing demands for secure, scalable, and integrable solutions in the insurance industry.
LinkedIn Profile: [Gerardo Fuentes](https://mx.linkedin.com/in/gerardo-fuentes-53a96029)
Company: ANA Seguros (Ciudad de México, México)
Position: Subdirector de Arquitectura y Desarrollo (Since Feb 2025)
Followers: 879+
