Gina Piccirilli

Director, IT Program Delivery Transformation

Professional Overview
Gina Piccirilli is an accomplished IT and business transformation leader with over 30 years of diverse experience across the telecommunications, education, and healthcare industries. As the Director of IT Program Delivery Transformation at Humana, she drives strategic initiatives to optimize program delivery, improve operational efficiency, and enhance customer experience through the innovative application of technology.

Experience Summary

Current Role
As the Director of IT Program Delivery Transformation at Humana, Gina is responsible for leading cross-functional teams in the design and implementation of enterprise-wide process improvements. She has spearheaded the adoption of agile methodologies, resulting in a 25% reduction in delivery timelines and a 20% increase in customer satisfaction. Gina's ability to bridge the gap between business and technology has made her a trusted advisor, enabling Humana to leverage IT as a strategic asset.

Career Progression
Gina's career trajectory has been marked by progressive leadership roles, where she has consistently demonstrated her ability to drive transformational change. Prior to joining Humana, she served as a Sr. IT Project Manager, Product Owner, and Scrum Master at RxCrossroads, where she successfully delivered complex healthcare technology initiatives. Her earlier experience includes roles as the Director of the Client Solutions PMO at Trover Solutions and a Senior Project Manager in Internal Control at K12, where she enhanced operational efficiency and improved compliance.

Academic Background
Gina holds a Bachelor of Science in Computer Science from the Georgia Institute of Technology, where she graduated with honors. She is a certified Project Management Professional (PMP) and a Scaled Agile Framework (SAFe) Agilist, reflecting her commitment to professional development and the adoption of industry-leading best practices.

Areas of Expertise

• IT program and project management

• Agile transformation and delivery

• Business process optimization

• Healthcare technology solutions

• Organizational change management

• Cross-functional team leadership

Professional Impact
Throughout her career, Gina has contributed to the success of various organizations by leading complex technology initiatives that drive measurable business outcomes. Her work has been recognized for its positive impact on operational efficiency, customer satisfaction, and regulatory compliance. As a trusted advisor and collaborative partner, Gina is known for her ability to align technology solutions with business strategies, enabling her clients to achieve their strategic goals.

Conclusion
Gina Piccirilli's extensive experience, combined with her strong technical expertise and leadership skills, make her a valuable asset to Humana and the healthcare industry. Her commitment to continuous improvement and her ability to navigate complex challenges position her as a driving force behind the company's digital transformation efforts. Gina's proven track record of success and her passion for leveraging technology to enhance business outcomes make her an invaluable member of the Humana team.