Professional Overview
Gina Struble is an experienced leader in patient financial services, bringing over 25 years of industry expertise to her role as Director of Patient Financial Services at the Alaska Native Tribal Health Consortium (ANTHC). Gina is an expert in revenue cycle management, patient account resolution, and healthcare finance, with a proven track record of driving operational efficiency and improving the patient experience.
Experience Summary
Current Role
As Director of Patient Financial Services at ANTHC since 2014, Gina oversees all aspects of the organization's patient revenue cycle, including billing, collections, and financial counseling. Under her leadership, Gina has implemented innovative process improvements that have increased first-pass resolution rates by 22% and reduced patient account receivables by 18%. Gina is known for her collaborative approach and ability to strengthen partnerships with both internal and external stakeholders.
Career Progression
Prior to her current role, Gina served as the Senior Manager of Patient Financial Services at ANTHC from 2002 to 2014, where she played a key role in streamlining the organization's revenue cycle operations. Earlier in her career, Gina held the position of Patient Accounts Coordinator at Yukon Kuskokwim Health Corporation, gaining valuable experience in patient account management and customer service.
Academic Background
Gina holds a Bachelor of Science degree in Business Administration from the University of Alaska Anchorage, with a specialization in Healthcare Management. She is a dedicated professional who continues to expand her expertise through ongoing training and industry certifications.
Areas of Expertise
- Revenue cycle management
- Patient account resolution
- Healthcare finance and reimbursement
- Process improvement and operational efficiency
- Stakeholder engagement and relationship building
- Team leadership and talent development
Professional Impact
Throughout her career, Gina has been recognized for her innovative approach and commitment to improving the patient financial experience. She has been a founding presenter for the "Orange Status Elite" program at Younique By Gina - StrikingLashes.com, sharing her expertise in customer service and patient advocacy. Gina's leadership and strategic vision have been instrumental in driving the ANTHC's revenue cycle performance and enhancing the overall financial health of the organization.
Conclusion
Gina Struble is a highly respected and accomplished patient financial services professional with a proven track record of success. Her deep industry knowledge, strategic mindset, and collaborative leadership style make her a valuable asset to the ANTHC and the healthcare community she serves. Gina is committed to continuing her professional growth and delivering innovative solutions that improve the patient experience and financial outcomes for the organization.
