Professional Summary
Professional Overview
Glen Wingerd is an experienced technology leader with a strong background in IT software quality assurance, operations, support, and service management. As the Director of IT Software Quality Assurance, Operations, Support, & Service Management at Tractor Supply Company, he oversees critical quality assurance, infrastructure, and customer support functions that ensure the seamless delivery of enterprise-wide technology solutions.
Experience Summary
Current Role
In his current role at Tractor Supply Company, Glen is responsible for leading a team of quality assurance professionals and overseeing the company's IT software quality assurance, operations, support, and service management initiatives. He ensures that the organization's technology platforms and applications meet the highest standards of performance, reliability, and user experience. Glen's leadership has been instrumental in driving continuous improvement and enhancing the overall efficiency and effectiveness of Tractor Supply Company's IT operations.
Career Progression
Prior to joining Tractor Supply Company, Glen held various leadership positions in the technology industry, including Director of Global Application Development Productivity at Asurion and Director of Quality Assurance and Testing at Asurion and ERCOT. He has also served as a Senior Project Manager and Senior Software Developer, demonstrating his versatility and breadth of experience in the field.
Academic Background
Glen holds a Bachelor's degree, though the specific field of study is not provided in the information given.
Areas of Expertise
Glen's areas of expertise include:
- IT software quality assurance
- IT operations and infrastructure management
- IT support and service management
- Project management
- Software development and testing
- Team leadership and collaboration
Professional Impact
Throughout his career, Glen has contributed to the successful implementation and optimization of critical technology systems and processes, ensuring seamless operations and exceptional customer experiences. His leadership and technical expertise have been instrumental in driving continuous improvement and enhancing the overall efficiency and effectiveness of the organizations he has served.
Conclusion
With his extensive experience in IT software quality assurance, operations, support, and service management, Glen Wingerd is a seasoned technology leader poised to drive further innovation and success at Tractor Supply Company.
