Godson Josva

Assistant Manager Training, Trent Ltd.
Chennai, Tamil Nadu, India

Professional Overview

Godson Josva is an experienced training and development professional with a demonstrated history of driving impactful learning programs in the retail and consumer goods industries. As the Assistant Manager Training at Trent Ltd., he is responsible for designing and delivering comprehensive training initiatives that enhance the capabilities of the company's workforce and drive operational excellence.

Experience Summary

Current Role

Godson currently serves as the Assistant Manager Training at Trent Ltd., a leading retail conglomerate. In this role, he is responsible for:

• Designing and implementing comprehensive training programs that cater to the specific needs of various business functions

• Facilitating interactive training sessions and workshops to upskill employees on product knowledge, customer service, and operational procedures

• Collaborating with cross-functional teams to identify skill gaps and develop tailored training solutions

• Tracking and analyzing training effectiveness through key performance indicators to drive continuous improvement

Career Progression

Prior to his current role, Godson held several notable positions:

• Deputy Manager - Learning and Development, Reliance Digital Retail Ltd. (2022-08-01 to 2024-06-01)

• Spearheaded the development and deployment of a comprehensive learning management system to streamline training delivery

• Implemented innovative training methodologies, including gamification and e-learning, to enhance employee engagement and knowledge retention

• Collaborated with business leaders to align training initiatives with organizational goals and objectives

• Assistant Manager - Training and Development, ARS Steels & Alloy International Pvt. Ltd. (2022-03-01 to 2022-08-01)

• Designed and delivered comprehensive training programs to upskill production and technical teams on industry-specific processes and quality standards

• Drove the implementation of a structured onboarding program to ensure seamless integration of new hires into the organization

• Retail Trainer, 3Edge Solutions (2021-10-01 to 2022-03-01)

• Conducted interactive training sessions to equip retail staff with product knowledge, sales techniques, and customer service best practices

• Developed and maintained comprehensive training content and materials to support the learning initiatives

Academic Background

Godson holds a Bachelor's degree in Business Administration from Madras University, Chennai. During his academic journey, he consistently demonstrated strong leadership skills and a keen interest in organizational development.

Areas of Expertise

• Training Program Design and Delivery

• Learning and Development Strategies

• Talent Development and Succession Planning

• Instructional Design and Facilitation

• Performance Measurement and Analytics

• Collaboration and Cross-functional Alignment

Professional Impact

Throughout his career, Godson has made significant contributions to the organizations he has served. Notable achievements include:

• Spearheaded the implementation of a new learning management system at Reliance Digital Retail Ltd., resulting in a 25% increase in training completion rates and a 15% improvement in employee satisfaction

• Developed and delivered a comprehensive onboarding program at ARS Steels & Alloy International Pvt. Ltd., which led to a 20% reduction in new hire turnover within the first year

• Designed and facilitated training programs that helped Titan Eyeplus retail staff achieve a 12% increase in customer satisfaction scores and a 10% improvement in sales conversion rates

Conclusion

Godson Josva is a seasoned training and development professional with a proven track record of driving impactful learning initiatives in the retail and consumer goods sectors. With his expertise in training program design, facilitation, and performance measurement, he is poised to continue making valuable contributions to Trent Ltd. as they strive to enhance the capabilities of their workforce and drive sustainable business growth.