Grace Hanna
Senior Care Coordination Manager
Tallahassee, FL, United States
Professional Overview
Grace Hanna is an experienced healthcare professional with a strong background in care coordination and social work. As the Senior Care Coordination Manager at Within Health, she leverages her expertise to optimize patient outcomes and improve the quality of care delivery.
Experience Summary
Current Role
As the Senior Care Coordination Manager at Within Health, Grace Hanna is responsible for overseeing the development and implementation of comprehensive care plans for complex patient populations. In this role, she collaborates with cross-functional teams to ensure seamless care transitions, coordinate community-based resources, and advocate for the needs of vulnerable individuals. Under her leadership, the care coordination program has achieved a 15% reduction in hospital readmission rates and a 20% increase in patient satisfaction scores.
Career Progression
Prior to her current position, Grace held various roles that have contributed to her well-rounded experience in the healthcare industry. As a Continuity Manager at Within Health, she played a pivotal role in streamlining care coordination processes, resulting in a 12% improvement in patient engagement. As a Certified Peer Support Specialist at Resolv, she leveraged her lived experience to provide compassionate support and guidance to individuals navigating mental health and substance abuse challenges. Earlier in her career, Grace honed her medical-legal editing skills as an Assistant Medical-Legal Editor at Dr. Andrew Berman, M.D., and gained valuable experience as a Chief Medical Scribe in the Family Medicine Residency Program at Tallahassee Memorial HealthCare.
Academic Background
Grace Hanna holds a Master of Social Work (MSW) degree from the University of Kentucky, where she specialized in healthcare and community-based practice. She also earned a Certificate in Post-Baccalaureate Pre-Medicine from the George Washington University School of Medicine and Health Sciences, demonstrating her commitment to continuous learning and professional development. Grace's academic achievements include a Bachelor of Science in Sociology from Florida State University and a Bachelor's degree in Sociology from Furman University.
Areas of Expertise
- Care coordination and patient advocacy
- Community resource integration and program development
- Chronic disease management and care transitions
- Behavioral health and substance abuse support
- Interdisciplinary collaboration and team leadership
- Medical-legal documentation and editing
Professional Impact
Throughout her career, Grace has made significant contributions to improving healthcare outcomes and enhancing the patient experience. As a leader in the care coordination field, she has spearheaded initiatives that have resulted in reduced hospital readmission rates, increased patient satisfaction, and more seamless care transitions. Grace's commitment to championing the needs of vulnerable populations and her ability to foster collaborative partnerships have earned her recognition within the industry.
Conclusion
With her exceptional care coordination expertise, strong academic background, and proven track record of success, Grace Hanna is poised to continue making a meaningful impact in the healthcare sector. As she advances in her career, she remains dedicated to leveraging her skills and experience to drive positive change, optimize patient outcomes, and contribute to the overall well-being of the communities she serves.
