Graysi Gartman
Chief Operating Officer (COO)
Mobile, Alabama, United States
Professional Overview
Graysi Gartman is a seasoned operations executive with over a decade of experience driving strategic growth and operational excellence in the workforce solutions industry. As the Chief Operating Officer (COO) of MCG Workforce Solutions, she is responsible for overseeing the day-to-day operations, implementing innovative processes, and leading a team of dedicated professionals to deliver superior client services.
Experience Summary
Current Role
As the COO of MCG Workforce Solutions, Graysi is responsible for managing the company's overall operations, including staffing, logistics, and technology infrastructure. She has played a pivotal role in streamlining workflows, improving efficiency, and enhancing the organization's responsiveness to client needs. Under her leadership, MCG Workforce Solutions has experienced consistent year-over-year growth, with a strong focus on delivering customized solutions that meet the unique requirements of its diverse client base.
Career Progression
Prior to her current role, Graysi held various leadership positions within MCG Workforce Solutions, including Director of Marketing & Recruiting. In this capacity, she spearheaded the company's marketing and talent acquisition strategies, resulting in a significant increase in the organization's market share and the recruitment of top-tier talent.
Graysi's early career experience includes roles as a Marketing Coordinator at The Diversified Trading Institute and a Promotions Coordinator & Business Growth Strategist at J&L Marketing, Inc. These positions provided her with a strong foundation in marketing, client relations, and business development, which she has leveraged to drive operational excellence and strategic growth at MCG Workforce Solutions.
Academic Background
Graysi holds a Bachelor of Science degree in Business Administration from the University of Alabama, where she graduated with honors.
Areas of Expertise
- Operational management and process optimization
- Strategic planning and implementation
- Workforce planning and talent management
- Financial planning and budgeting
- Client relationship management and customer service
- Data-driven decision making and performance analytics
Professional Impact
Under Graysi's leadership, MCG Workforce Solutions has achieved significant milestones, including:
- Implemented a new enterprise resource planning (ERP) system that streamlined operations and improved data-driven decision making, resulting in a 15% increase in operational efficiency.
- Developed and executed a comprehensive talent acquisition strategy that enabled the company to expand its workforce by 20% and enhance its service delivery capabilities.
- Spearheaded the launch of a new client portal, which has resulted in a 25% increase in client satisfaction and a 10% reduction in response times to client inquiries.
Conclusion
Graysi Gartman is a seasoned operations executive with a proven track record of driving strategic growth and operational excellence in the workforce solutions industry. Her expertise in operational management, talent acquisition, and customer service, combined with her strong leadership skills, make her a valuable asset to MCG Workforce Solutions as it continues to expand its reach and deliver innovative solutions to its clients.
