Professional Summary
Professional Overview
Greg Covrig is an experienced leader in the healthcare industry, currently serving as the Director of Patient Financial Services at the Tennessee State Veterans Home. With over 15 years of expertise in revenue cycle management and patient financial operations, he has a proven track record of driving operational efficiency, enhancing financial performance, and improving patient satisfaction.
Experience Summary
Current Role
As the Director of Patient Financial Services at the Tennessee State Veterans Home, Greg is responsible for overseeing all aspects of the organization's revenue cycle management, including patient registration, insurance verification, claims processing, and revenue optimization. He leads a dedicated team of financial professionals and works closely with clinical and administrative staff to ensure seamless financial operations and a positive patient experience.
Under Greg's leadership, the Tennessee State Veterans Home has achieved significant improvements in key financial metrics, such as reduced days in accounts receivable, increased first-pass claims resolution, and enhanced overall revenue capture. His strategic initiatives have resulted in enhanced workflow efficiencies, improved data analytics, and the implementation of cutting-edge financial technologies, positioning the organization as a leader in patient financial services within the veterans' healthcare system.
Career Progression
Prior to his current role, Greg held various leadership positions within the healthcare industry, including serving as the Revenue Cycle Manager at a large regional hospital system and the Financial Analyst at a prestigious academic medical center. Throughout his career, he has consistently demonstrated his ability to drive operational improvements, implement cost-saving measures, and enhance revenue generation, making him a valuable asset to the organizations he has served.
Academic Background
Greg holds a Bachelor of Science in Accounting from the University of Tennessee and is a Certified Healthcare Financial Professional (CHFP) through the Healthcare Financial Management Association (HFMA). His strong academic background and continuous professional development have equipped him with the necessary skills and knowledge to thrive in the complex and ever-changing healthcare landscape.
Areas of Expertise
- Revenue cycle management
- Patient financial operations
- Healthcare financial analysis and reporting
- Process improvement and workflow optimization
- Financial technology implementation and integration
- Team leadership and employee development
Professional Impact
Under Greg's leadership, the Tennessee State Veterans Home has achieved notable improvements in its financial performance, including a 20% reduction in days in accounts receivable and a 15% increase in first-pass claims resolution. Additionally, he has spearheaded the implementation of a new patient financial services portal, which has resulted in a 25% increase in online bill payments and improved patient satisfaction scores.
Greg's expertise and contributions have been recognized by his peers, and he has been invited to speak at several industry conferences and events, sharing his insights and best practices in patient financial services.
Conclusion
With his extensive experience, strategic vision, and commitment to excellence, Greg Covrig is a valuable asset to the healthcare industry. As the Director of Patient Financial Services at the Tennessee State Veterans Home, he continues to drive operational and financial improvements, enhancing the organization's ability to provide high-quality care to the veterans it serves.
