Professional Summary
Professional Overview
Greg Kokino is a seasoned sales and customer success executive with extensive experience driving growth and operational excellence. As the VP of Sales and Customer Success at Order.co, he leads a high-performing team focused on delivering exceptional customer experiences and achieving strategic business objectives.
Experience Summary
Current Role
In his current role, Greg is responsible for overseeing the company's sales and customer success functions, ensuring seamless customer journeys and driving revenue growth. He has implemented data-driven strategies to optimize sales processes, enhance customer retention, and foster strong client relationships. Under Greg's leadership, Order.co has consistently exceeded its sales targets and maintained industry-leading customer satisfaction scores.
Career Progression
Prior to his current position, Greg served as the VP, GTM Strategy and Operations at Order.co, where he spearheaded the development and execution of the company's go-to-market strategies. He has also held senior roles in business operations and as a principal member of the Emerging Leaders Syndicate, leveraging his expertise in driving operational efficiencies and supporting the growth of early-stage companies.
Academic Background
Greg holds a Bachelor's degree in Business Administration from the University of Michigan, where he graduated with honors.
Areas of Expertise
- Sales strategy and execution
- Customer success and retention
- Business operations and process optimization
- Go-to-market strategy development
- Cross-functional team leadership and collaboration
Professional Impact
Greg's strategic approach and data-driven decision-making have had a significant impact on Order.co's sales performance and customer satisfaction. He has led the implementation of innovative sales and customer success initiatives, resulting in increased revenue, improved customer loyalty, and enhanced operational efficiency.
Conclusion
With his extensive background in sales, customer success, and business operations, Greg Kokino is a valuable asset to Order.co, contributing to the company's growth and solidifying its position as a leader in the industry. His strategic vision, collaborative leadership, and commitment to driving measurable results make him a highly sought-after professional in the technology and e-commerce sectors.
