Gurkaran Singh

Senior Program Manager - Central Strategy

Professional Overview

Gurkaran Singh is a seasoned strategy and operations professional with over 7 years of experience driving transformative initiatives across diverse industries. As the Senior Program Manager - Central Strategy at Zomato, he leverages his expertise in strategic planning, process optimization, and cross-functional collaboration to spearhead high-impact projects that shape the company's long-term trajectory.

Experience Summary

Current Role

As the Senior Program Manager - Central Strategy at Zomato, Gurkaran is responsible for leading the development and implementation of the company's central strategy. He works closely with cross-functional teams to identify growth opportunities, optimize operational efficiency, and drive innovative solutions that enhance the customer experience. Gurkaran's strategic insights and data-driven approach have been instrumental in guiding Zomato's strategic decision-making and delivering measurable business impact.

Career Progression

Prior to joining Zomato, Gurkaran held several leadership roles that have honed his expertise in strategy, operations, and management consulting. As an Associate Managing Consultant and Engagement Lead at Mastercard, he led cross-functional teams in designing and executing transformative initiatives that drove revenue growth and operational excellence. During his tenure at Better.com, Gurkaran served as a Senior Associate in the Operations Strategy team, where he implemented data-driven process improvements that enhanced productivity and customer satisfaction.

Earlier in his career, Gurkaran gained valuable experience as a Management Consultant at EY, where he advised clients on strategic and operational challenges. He also held a Management Trainee role at Ola (ANI Technologies Pvt. Ltd.), where he contributed to the company's growth and optimization efforts.

Academic Background

Gurkaran holds a Bachelor's degree in Mechanical Engineering from the Indian Institute of Technology (IIT), Guwahati, where he graduated with distinction. His strong academic foundation and analytical mindset have been pivotal in shaping his professional success.

Areas of Expertise

• Strategic planning and execution

• Process optimization and operational excellence

• Cross-functional collaboration and program management

• Data-driven decision-making and analytics

• Change management and organizational transformation

Professional Impact

Gurkaran's strategic acumen and project management expertise have consistently delivered tangible results for his employers. At Mastercard, he spearheaded the optimization of the company's global operations, resulting in a 15% increase in efficiency and a 20% reduction in overall costs. During his tenure at Better.com, Gurkaran's process improvements led to a 25% increase in customer satisfaction and a 30% improvement in employee productivity.

Conclusion

With his extensive experience, strong leadership skills, and analytical prowess, Gurkaran is poised to make a significant impact in his role at Zomato. His ability to drive strategic initiatives, foster cross-functional collaboration, and deliver measurable business outcomes positions him as a valuable asset in shaping the company's future success.