Gus Roman

Senior Partner Success Manager

Professional Overview
Gus Roman is a seasoned payments industry professional with over 13 years of experience driving strategic partnerships and leading high-performing teams. As the Senior Partner Success Manager at BOLD Integrated Payments, he is responsible for managing critical client relationships, developing innovative go-to-market strategies, and ensuring exceptional service delivery.

Experience Summary

Current Role
In his current role, Gus is a trusted advisor to BOLD's portfolio of enterprise-level partners, leveraging his deep industry expertise to optimize collaboration, drive revenue growth, and deliver measurable business impact. He is instrumental in maintaining strong client satisfaction, identifying new opportunities for partnership expansion, and spearheading cross-functional initiatives to enhance the overall customer experience.

Career Progression
Prior to joining BOLD, Gus held various leadership positions within the payments industry, including Account Executive at Paybotic, Relationship Manager of Direct Inside Sales at International Bancard Corporation, and Senior Account Executive at TSYS, where he consistently exceeded sales targets and earned recognition for his exceptional customer service and relationship management skills. His extensive background also includes a tenure as FI-Relationship Manager at Heartland, where he demonstrated his ability to navigate complex financial institutions and develop strategic partnerships.

Academic Background
Gus holds a Bachelor of Science degree in Business Administration from the University of Colorado Boulder, where he graduated with honors and maintained a strong academic record.

Areas of Expertise

• Payments industry expertise, including electronic transactions, merchant services, and financial technology

• Strategic partnership development and account management

• Consultative sales approach and solution-oriented problem-solving

• Cross-functional collaboration and project management

• Strong communication and interpersonal skills

Professional Impact
Throughout his career, Gus has consistently delivered exceptional results, earning him a reputation as a trusted advisor and collaborative partner within the payments industry. His ability to identify and capitalize on market opportunities, along with his unwavering commitment to customer success, have been instrumental in driving significant revenue growth and client retention for the organizations he has served.

Conclusion
With his deep industry expertise, proven track record of success, and unwavering dedication to client satisfaction, Gus Roman is poised to continue making a significant impact in his role as Senior Partner Success Manager at BOLD Integrated Payments. His strategic vision, innovative mindset, and strong leadership abilities position him as a valuable asset in driving the company's continued growth and expansion within the dynamic payments ecosystem.