Gustavo Silva

Senior Salesforce Developer
Calgary, Alberta, Canada

Professional Overview

Gustavo Silva is an experienced Senior Salesforce Developer with a demonstrated history of driving innovation and delivering impactful solutions across multiple industries. His diverse background includes roles in Salesforce development, SAP consulting, and IT analysis, allowing him to bring a unique and valuable perspective to complex challenges.

Experience Summary

Current Roles

Senior Salesforce Developer, The RealReal (Present)

• Leads the design, development, and deployment of mission-critical Salesforce applications and integrations

• Collaborates cross-functionally to understand business requirements and translate them into scalable, high-performing technical solutions

• Mentors junior developers, sharing expertise and best practices to foster a culture of continuous learning and improvement

Applied Innovation Advisor, Husky Energy (Present)

• Provides subject matter expertise and strategic guidance to the organization's applied innovation initiatives

• Evaluates emerging technologies and identifies opportunities to drive operational efficiency and enhance the customer experience

• Advocates for the adoption of Salesforce and other cloud-based platforms to streamline business processes

DSD SAP Consultant, LatCapital Solutions (Present)

• Collaborates with clients to design and implement custom SAP solutions tailored to their unique business needs

• Leverages expertise in SAP's Direct Store Delivery (DSD) module to optimize supply chain operations and improve inventory management

• Facilitates knowledge transfer and provides ongoing training and support to client teams

Career Progression

IT Analyst, Accenture (Previous)

• Performed data analysis and process optimization to support the implementation of enterprise-wide IT systems

• Contributed to the successful delivery of complex, multi-stakeholder projects within the financial services industry

IT Analyst Intern, Grupo Farma (Previous)

• Gained valuable experience in IT support, troubleshooting, and process documentation

• Demonstrated a proactive approach to problem-solving and a strong commitment to delivering exceptional customer service

Academic Background

Gustavo holds a Bachelor of Science in Computer Engineering from the University of Calgary, where he graduated with distinction and was recognized for his academic excellence.

Areas of Expertise

• Salesforce platform administration and development

• Integrating Salesforce with other enterprise systems (e.g., SAP, ERP, CRM)

• Agile software development methodologies

• Cloud computing and SaaS solutions

• Business process optimization and automation

• Project management and stakeholder engagement

Professional Impact

• Spearheaded the implementation of a custom Salesforce-based solution that streamlined the order-to-cash process, resulting in a 20% reduction in processing times for The RealReal

• Developed a Salesforce-integrated mobile app for Husky Energy's field service teams, improving data accuracy and enhancing the customer experience

• Led the successful migration of a legacy SAP system to a cloud-based platform for LatCapital Solutions, delivering significant cost savings and operational efficiencies

Conclusion

Gustavo Silva's diverse experience, technical expertise, and innovative mindset make him a valuable asset to any organization seeking to leverage the power of Salesforce and other leading-edge technologies. As he continues to push the boundaries of what's possible, Gustavo remains committed to driving transformation, fostering collaboration, and delivering solutions that create tangible business impact.