Hanh Nguyen
Sales Operations Program Manager
Professional Overview
Hanh Nguyen is an experienced Sales Operations Program Manager with a proven track record of driving strategic initiatives and optimizing sales processes. With over 20 years of industry experience, she has developed a well-rounded expertise in sales operations, marketing, and program management, with a focus on the technology sector.
Experience Summary
Current Role
As the Sales Operations Program Manager at NetApp, Hanh is responsible for leading cross-functional teams to develop and implement innovative sales strategies. In this role, she has streamlined reporting processes, implemented new CRM tools, and spearheaded the rollout of a data-driven sales enablement program that has resulted in a 15% increase in sales productivity.
Career Progression
Prior to her current position, Hanh held various sales and marketing leadership roles at organizations such as DTT USA, SCI, and Nortel Networks. She has consistently demonstrated her ability to drive revenue growth, improve operational efficiency, and foster collaborative, high-performing teams. Hanh's career trajectory has been marked by progressive responsibility, strategic thinking, and a commitment to delivering measurable business impact.
Academic Background
Hanh holds a Bachelor of Science in Business Administration from the University of California, Berkeley, with a focus on Marketing and International Business. She is also a certified Salesforce Administrator and has completed several executive leadership programs.
Areas of Expertise
- Sales operations and process optimization
- CRM implementation and data-driven decision making
- Cross-functional team leadership and collaboration
- Strategic marketing and go-to-market planning
- Program management and change management
- International business and channel management
Professional Impact
Hanh has been recognized for her contributions to the technology industry, including leading the implementation of a global channel partner program at Nortel Networks that increased revenue by 23% in its first year. She is also an active member of the Sales Operations Professionals Association, where she shares her expertise and best practices with peers.
Conclusion
With her exceptional sales operations expertise, strategic mindset, and demonstrated ability to drive measurable business results, Hanh Nguyen is poised to continue her successful career trajectory and make a significant impact on the organizations she serves.
