Professional Summary
Professional Overview
Hannah Dutcher is a seasoned Product Manager with a strong background in the information services industry. She leverages her expertise in agile product management, content curation, and user experience design to drive innovation and deliver exceptional digital products.
Experience Summary
Current Role
As a Product Manager at Vanguard, Hannah is responsible for defining the strategic vision and roadmap for a suite of investment research and portfolio analysis tools. She collaborates cross-functionally to translate customer needs into impactful product features, optimize user workflows, and ensure seamless integration with the firm's technology ecosystem. Under her leadership, the team has successfully launched several key product enhancements, driving increased user engagement and customer satisfaction.
Career Progression
Prior to her current role, Hannah held various positions at EBSCO Information Services, where she progressed from a Discovery Supervisor to an Agile Product Owner. In these roles, she managed the development and continuous improvement of EBSCO's discovery and research platforms, implementing user-centric design principles and agile methodologies to enhance the overall customer experience. Her achievements include spearheading the launch of a new discovery interface, which resulted in a 25% increase in user adoption, and leading the implementation of a content recommendation engine, driving a 15% improvement in user engagement.
Earlier in her career, Hannah gained valuable experience in the archives and museum industry, having held internships at prestigious institutions such as the John F. Kennedy Presidential Library & Museum, Harvard Art Museums, and the Philadelphia Museum of Art. These experiences provided her with a deep understanding of content management, digital preservation, and the evolving needs of information-seeking users.
Academic Background
Hannah holds a Master of Science in Library and Information Science from the University of Illinois at Urbana-Champaign, where she specialized in digital curation and user experience design. She also earned a Bachelor of Arts in English from the University of Nebraska-Lincoln, graduating with Highest Distinction.
Areas of Expertise
- Agile product management
- User experience design and research
- Content curation and information architecture
- Digital platform development and optimization
- Cross-functional collaboration and stakeholder management
- Continuous improvement and data-driven decision-making
Professional Impact
Throughout her career, Hannah has demonstrated a track record of driving impactful product initiatives and delivering tangible business results. Her contributions have been recognized through awards and industry accolades, including the EBSCO Information Services Innovation Award for her work on the company's discovery platform.
Conclusion
With her diverse background, strong technical skills, and customer-centric approach, Hannah is positioned to make a significant contribution as a Product Manager at Vanguard. Her commitment to innovation, user experience, and data-driven decision-making aligns perfectly with the company's mission to empower investors and deliver exceptional financial products and services.
