Professional Summary
Professional Overview
Hannah Kassis is an experienced Customer Success Manager focused on driving growth and client satisfaction for ClearCompany Talent Management Software. With a background in human resources, talent acquisition, and customer experience, she leverages her versatile skill set to support client success and organizational development.
Experience Summary
Current Role
As the Customer Success Manager, Growth at ClearCompany, Hannah is responsible for ensuring the successful implementation and ongoing optimization of the company's talent management solutions. She works closely with clients to understand their unique needs, provide strategic guidance, and deliver tailored support to maximize the value of ClearCompany's platform. Through her proactive communication and data-driven approach, Hannah has consistently achieved high customer satisfaction and retention rates.
Career Progression
Prior to joining ClearCompany, Hannah held various HR and talent-focused roles at leading organizations such as Edgio and IQVIA. As a People Experience Business Partner at Edgio, she collaborated with cross-functional teams to enhance employee engagement, performance management, and career development initiatives. At IQVIA, Hannah progressed from a Talent Acquisition Specialist to a Sr. HR Business Partner, where she contributed to the company's talent acquisition and human resources strategies.
Earlier in her career, Hannah gained valuable experience as an Account Manager and Technical Recruiter at TEKsystems, where she developed expertise in client relationship management and talent sourcing.
Academic Background
Hannah holds a Bachelor of Arts degree in Business Administration from the University of Pennsylvania, where she graduated with honors.
Areas of Expertise
- Customer Success Management
- Talent Acquisition and HR Strategy
- Organizational Development and Change Management
- Performance Management and Employee Engagement
- Data-driven Decision Making and Reporting
Professional Impact
Throughout her career, Hannah has demonstrated a strong track record of delivering measurable results. At ClearCompany, she has consistently exceeded client retention and satisfaction targets, contributing to the company's growth and industry reputation. In her previous roles, Hannah's contributions included streamlining talent acquisition processes, enhancing employee performance, and driving organizational transformation initiatives.
Conclusion
With her diverse background, strategic mindset, and customer-centric approach, Hannah Kassis is a valuable asset to the ClearCompany team. As she continues to excel in her role as Customer Success Manager, Growth, she is poised to make a significant impact on the company's client relationships and overall business success.
