Professional Summary for Heather Hartel
Professional Overview
Heather Hartel is a driven and accomplished professional with a diverse background spanning customer success, business development, and higher education administration. As a current MBA Candidate at Columbia Business School, she is poised to leverage her strong leadership skills and industry expertise to drive strategic initiatives and make a meaningful impact.
Experience Summary
Current Role
Heather is currently pursuing her MBA at the prestigious Columbia Business School, where she is sharpening her business acumen and honing her leadership capabilities. As an MBA Candidate, she is immersed in a rigorous curriculum, engaging in innovative problem-solving, and expanding her professional network.
Career Progression
Prior to her MBA studies, Heather held several notable roles, including Senior Customer Success Manager, Strategic Accounts at Wunderkind, where she was instrumental in driving customer satisfaction and retention for the company's top-tier clients. She also served as a Customer Success Manager at Wunderkind, leveraging her exceptional communication and problem-solving skills to deliver exceptional service. Additionally, Heather has held positions in higher education administration, serving as the Director of Admissions and Director of Sponsorship & Marketing for the Out for Undergrad organization.
Heather's early career experience includes roles in global business development at FleishmanHillard, where she contributed to the firm's growth initiatives, and as a National Content Team Intern at American City Business Journals, where she honed her content creation and editorial skills.
Academic Background
Heather is currently pursuing her MBA at Columbia Business School, where she is immersing herself in a rigorous curriculum and expanding her leadership capabilities. Her previous academic achievements include a strong academic record and active involvement in campus activities.
Areas of Expertise
Heather's areas of expertise include customer success management, strategic account management, business development, and higher education administration. She has demonstrated exceptional communication and interpersonal skills, a results-driven approach, and the ability to thrive in fast-paced, dynamic environments.
Professional Impact
Throughout her career, Heather has consistently made notable contributions to the organizations she has been a part of. As a Senior Customer Success Manager at Wunderkind, she played a pivotal role in driving customer satisfaction and retention, resulting in significant revenue growth for the company. In her higher education roles, Heather has been instrumental in shaping admissions strategies and spearheading successful marketing campaigns.
Conclusion
With her diverse experience, strong academic background, and unwavering commitment to excellence, Heather Hartel is poised for continued success. As she embarks on her MBA journey at Columbia Business School, she is well-equipped to leverage her skills and expertise to make a lasting impact in her chosen field.
