Heather Pellegrino

Associate Director, Registrar and Professional Staff Office (RPSO)

Belmont, Massachusetts, United States

Professional Overview
Heather Pellegrino is an accomplished human resources and operations professional with a strong track record of driving organizational efficiency and compliance. As the Associate Director of the Registrar and Professional Staff Office (RPSO) at McLean Hospital, she leverages her deep expertise in human resources systems, policies, and operations to support the hospital's mission and ensure the effective management of its workforce.

Experience Summary

Current Role
As the Associate Director of the RPSO at McLean Hospital, Heather is responsible for managing the hospital's registrar and professional staff office, overseeing the recruitment, onboarding, and credentialing of medical professionals, and ensuring compliance with all relevant regulations and policies. In this role, she has implemented streamlined processes and introduced data-driven insights to enhance the efficiency and effectiveness of the department, ultimately improving the overall experience for both internal and external stakeholders.

Career Progression
Prior to her current position, Heather held various human resources roles within the Mass General Brigham system, including Operations Program Manager, where she provided strategic support to multiple healthcare organizations, and Manager of Human Resources Operations and Compliance, where she played a key role in ensuring the hospital's compliance with complex HR regulations and guidelines. Earlier in her career, Heather served as a Human Resources Generalist at Lowell Treatment Center and a Lead HR Systems Analyst at McLean Hospital, steadily building her expertise in human resources, operations, and data management.

Academic Background
Heather holds a bachelor's degree in Psychology from a leading university, where she graduated with distinction. Her academic background has provided a strong foundation for her successful career in the healthcare industry, enabling her to combine her analytical and problem-solving skills with a deep understanding of human behavior and organizational dynamics.

Areas of Expertise

• Human resources operations and compliance

• Workforce management and talent acquisition

• Data analysis and system implementation

• Organizational effectiveness and process improvement

• Healthcare industry regulations and best practices

Professional Impact
Throughout her career, Heather has demonstrated a strong commitment to driving positive change and making a meaningful impact on the organizations she has served. In her current role, she has played a pivotal role in enhancing the efficiency and transparency of the RPSO, leading to improved experiences for both medical professionals and the broader hospital community. Her ability to leverage data-driven insights and implement innovative solutions has consistently positioned her as a trusted leader and valued partner within the healthcare industry.

Conclusion
Heather Pellegrino's extensive experience, innovative mindset, and unwavering dedication to excellence make her a valuable asset to the healthcare sector. As she continues to excel in her role as the Associate Director of the RPSO at McLean Hospital, she is poised to make significant contributions to the ongoing success and growth of the organization.