Heidi Crowell, CIO
Professional Overview
Heidi Crowell is an accomplished information technology leader with extensive experience in higher education. As a seasoned Chief Information Officer (CIO), she brings a strategic and innovative approach to leveraging technology to drive institutional success.
Experience Summary
Current Role
Heidi currently serves as the CIO at Rivier University, where she is responsible for overseeing the institution's technology infrastructure, systems, and digital initiatives. In this role, she has spearheaded the implementation of cutting-edge technologies, optimized IT operations, and fostered collaborative partnerships across the organization. Under her leadership, Rivier University has achieved significant improvements in system reliability, data security, and user experience.
Additionally, Heidi holds the position of CIO at Ellucian, a leading provider of software and services for the higher education sector. In this role, she provides strategic guidance and technical expertise to help colleges and universities navigate the evolving digital landscape.
Career Progression
Prior to her current roles, Heidi has held various leadership positions within the higher education industry. She served as the Director of Institutional Research at Daniel Webster College, where she played a pivotal role in data-driven decision-making and strategic planning. Heidi also held the dual role of CIO and Associate Provost at Daniel Webster College, where she was responsible for aligning technology initiatives with the institution's academic and operational objectives.
Earlier in her career, Heidi worked as a Project Manager at BEI Networks, where she successfully delivered technology solutions and managed complex projects for clients.
Academic Background
Heidi holds a Bachelor's degree in Computer Science from the University of New Hampshire, where she graduated with distinction. She is a dedicated lifelong learner, continually expanding her knowledge and skills to stay at the forefront of the industry.
Areas of Expertise
- Higher education information technology strategy and governance
- Enterprise systems implementation and integration
- Digital transformation and process optimization
- Data-driven decision-making and business intelligence
- Cybersecurity and risk management
- IT project management and team leadership
Professional Impact
Heidi's contributions have had a significant impact on the institutions she has served. At Rivier University, she has led the development and implementation of a comprehensive IT strategy, resulting in enhanced operational efficiency, improved data security, and a more seamless user experience for students, faculty, and staff.
As the CIO at Ellucian, Heidi leverages her deep understanding of higher education technology to provide strategic guidance and innovative solutions to help colleges and universities navigate the evolving digital landscape.
Conclusion
With a proven track record of success and a passion for leveraging technology to drive institutional progress, Heidi Crowell is a dynamic and visionary CIO. Her expertise, leadership, and commitment to innovation make her a valuable asset to the higher education sector.
