Heidi Thompson

Director of Human Resources, University of Southern California

Professional Overview
Heidi Thompson is an accomplished human resources executive with over 25 years of experience driving strategic talent initiatives and organizational development. As the Director of Human Resources at the University of Southern California, she oversees a comprehensive HR program serving over 20,000 employees across the university's diverse operations. Heidi is known for her expertise in employee relations, organizational design, and change management.

Experience Summary

Current Role
As the Director of Human Resources at the University of Southern California since 2013, Heidi is responsible for managing all aspects of the university's HR function. She leads a team of 30 HR professionals in developing and implementing innovative policies, programs, and services that support the institution's mission and objectives. Under Heidi's leadership, the HR department has implemented a new performance management system, reduced employee turnover by 18%, and streamlined HR processes to improve efficiency and service delivery.

Career Progression
Prior to joining USC, Heidi served as the Director of Human Resources at Universal Pictures, NBCUniversal, Inc. from 2006 to 2012. In this role, she played a key part in the HR integration following the company's acquisition, ensuring a smooth transition and minimizing disruption to business operations. Earlier in her career, Heidi held HR management positions at Union Bank of California and Robinsons-May, where she gained valuable experience in employee relations, training, and talent management.

Academic Background
Heidi holds a Bachelor of Science in Business Administration from the University of California, Los Angeles, with a concentration in Human Resources Management. She is a certified Senior Professional in Human Resources (SPHR) and has participated in executive leadership programs at the University of Southern California's Marshall School of Business.

Areas of Expertise

• Strategic HR leadership

• Talent acquisition and development

• Employee relations and organizational design

• HR policy and program implementation

• Change management and organizational transformation

Professional Impact
Throughout her career, Heidi has demonstrated a commitment to driving positive organizational change and enhancing human capital. At the University of Southern California, she has spearheaded initiatives to improve employee engagement, streamline HR processes, and foster a more inclusive and diverse workplace culture. Heidi's contributions have been recognized by her peers, and she is a frequent speaker at industry events, sharing her insights on best practices in higher education HR.

Conclusion
With her extensive experience, strategic mindset, and strong track record of success, Heidi Thompson is a highly respected HR leader who continues to make a significant impact on the organizations she serves. Her focus on aligning HR strategies with business objectives, coupled with her ability to navigate complex organizational challenges, position her as a valuable asset to the University of Southern California and the broader HR community.