Helen Gau

Professional Summary

Professional Overview
Helen Gau is an accomplished retail executive with over a decade of experience in driving strategic merchandising, diversity and inclusion initiatives, and operational excellence. As the Director of Site Merchandising at Walmart, she leverages her deep industry expertise to optimize the company's online shopping experience and drive customer engagement.

Experience Summary

Current Role
In her current role as Director of Site Merchandising at Walmart, Helen is responsible for leading the strategic planning and execution of the company's online merchandising strategies. She oversees a team of merchandising professionals to ensure the seamless integration of product assortments, user-friendly navigation, and engaging visual displays that enhance the overall customer experience.

Career Progression
Prior to joining Walmart, Helen held several progressive leadership positions within the retail industry. As the Director of Diversity, Equity and Inclusion at Macy's, she championed initiatives that fostered a more inclusive and equitable workplace, resulting in increased employee satisfaction and improved brand reputation. Earlier in her career, she served as the Director of Business Strategy and Director of Site Merchandising at Bloomingdale's, where she spearheaded the implementation of data-driven merchandising strategies that drove significant online revenue growth.

Academic Background
Helen holds a Bachelor of Science in Fashion Merchandising from the Fashion Institute of Technology, where she graduated with honors.

Areas of Expertise

• Retail merchandising and e-commerce optimization

• Diversity, equity, and inclusion program development

• Strategic business planning and operational efficiency

• Cross-functional team leadership and collaboration

• Data-driven decision making and analytics

Professional Impact
During her tenure at Macy's, Helen's diversity and inclusion initiatives resulted in a 20% increase in employee engagement and a 15% improvement in customer satisfaction scores. At Bloomingdale's, she led the implementation of a personalized product recommendation engine, which contributed to a 12% increase in online sales.

Conclusion
With her extensive retail experience, strategic mindset, and commitment to diversity and inclusion, Helen Gau is poised to drive continued success for Walmart's online business and enhance the overall customer experience.