Professional Summary
Professional Overview
Helen J. is a seasoned executive with extensive experience in digital transformation, data strategy, and operational excellence. As the Chief Information and Digital Officer and Chief Data Officer at Charles Sturt University, she is responsible for driving the institution's digital and data-driven initiatives, ensuring the effective integration of technology, data, and business processes.
Experience Summary
Current Role
As the Chief Information and Digital Officer and Chief Data Officer at Charles Sturt University, Helen oversees the university's digital infrastructure, data strategy, and information technology systems. She is responsible for aligning the institution's technology capabilities with its strategic objectives, optimizing data-driven decision-making, and enabling innovative teaching and learning experiences. Under her leadership, the university has achieved significant improvements in operational efficiency, data governance, and digital service delivery.
Career Progression
Prior to her current role, Helen held various executive positions focused on transformation and operational excellence. As the Executive Director: COO, CFO, Digital and Operational Transformation at the NSW Government, she led large-scale initiatives that drove organizational change, enhanced digital capabilities, and improved financial and operational performance. Earlier in her career, she served as the Executive Leader of the Transformation Office at IXOM, where she spearheaded the company's strategic transformation efforts, and as a Senior Management Consultant at Direct Consulting, where she provided strategic advisory services to clients across multiple industries.
Academic Background
Helen holds a Master of Business Administration (MBA) from the University of Technology, Sydney, where she specialized in strategic management and digital transformation. She also earned a Bachelor of Commerce degree from the University of Sydney, with a focus on finance and information systems.
Areas of Expertise
- Digital transformation and technology strategy
- Data governance and data-driven decision-making
- Operational efficiency and process optimization
- Strategic planning and change management
- Financial management and performance improvement
- Project and program management
Professional Impact
Throughout her career, Helen has demonstrated a track record of driving transformative change and delivering measurable results. At the NSW Government, she led a comprehensive digital and operational transformation program that resulted in significant cost savings, improved service delivery, and enhanced data utilization. As the Executive Leader of the Transformation Office at IXOM, she spearheaded the company's transition to a more agile and customer-centric operating model, contributing to its long-term success.
Conclusion
With her extensive experience in digital transformation, data strategy, and operational excellence, Helen J. is a valuable asset to Charles Sturt University. Her strategic vision, leadership, and proven ability to execute complex initiatives make her well-positioned to drive the university's digital and data-driven agenda, positioning it for continued growth and success in the rapidly evolving higher education landscape.
