Professional Summary
Professional Overview
Helen Roffey is an experienced HR Operations Manager with a strong background in recruitment, resourcing, and HR systems management. She has a proven track record of driving operational excellence and facilitating organizational growth across a diverse range of industries, including the public sector, transportation, and professional services.
Experience Summary
Current Role
As the HR Operations Manager at the Houses of Parliament Restoration & Renewal, Helen is responsible for overseeing the end-to-end HR operations, including recruitment, onboarding, and talent management. She plays a pivotal role in supporting the organization's ambitious transformation initiatives by ensuring a seamless and efficient HR service delivery.
Career Progression
Prior to her current role, Helen held several interim and permanent positions, including Systems & Onboarding Recruitment Manager at the Houses of Parliament Restoration & Renewal, Recruitment and Resourcing Manager at the House of Commons, and Head of Recruitment at Arriva Bus (UK). She has also served as a Resourcing Business Partner at the Nursing and Midwifery Council and an eRecruitment Project Manager at the Royal Borough of Kingston upon Thames.
Throughout her career, Helen has demonstrated a strong ability to adapt to changing business needs and drive process improvements. She has successfully implemented HR technology solutions, optimized recruitment workflows, and fostered collaborative partnerships with key stakeholders to ensure the delivery of high-quality HR services.
Academic Background
Helen holds a Bachelor's degree in Business Administration from the University of Leeds, where she graduated with honors.
Areas of Expertise
- HR operations management
- Recruitment and talent acquisition
- HR systems and technology implementation
- Workforce planning and optimization
- Stakeholder engagement and relationship management
- Process improvement and project management
Professional Impact
During her tenure at the Houses of Parliament Restoration & Renewal, Helen has played a pivotal role in streamlining the organization's HR operations, leading to improved efficiencies and enhanced employee experience. She has also contributed to the successful implementation of a new HR information system, which has enabled data-driven decision-making and increased operational transparency.
Conclusion
With her extensive experience in HR operations, recruitment, and HR technology, Helen Roffey is poised to continue driving transformative change and supporting the strategic objectives of the Houses of Parliament Restoration & Renewal. Her strong leadership skills, coupled with her ability to navigate complex organizational dynamics, make her a valuable asset to any organization seeking to optimize its HR function and foster a high-performing workforce.
