Professional Summary
Professional Overview
Helena Owens is an experienced Sales Operations Manager with a proven track record of driving operational efficiency and supporting strategic initiatives within the technology industry. With a diverse background spanning sales support, facilities management, and retail, she brings a well-rounded perspective to her current role.
Current Role
As the Sales Operations Manager at F5, Helena is responsible for overseeing the daily operations of the sales support team, ensuring seamless coordination between sales, marketing, and other cross-functional departments. She is skilled in process optimization, data analysis, and workflow automation, enabling the sales organization to operate at peak performance.
Career Progression
Helena joined F5 in 2018 as a Sales Operations Specialist, quickly advancing to Senior Sales Operations Specialist and Supervisor, Sales Support AMER/LATAM before assuming her current managerial position. Her demonstrated ability to streamline processes, implement innovative solutions, and foster collaborative relationships has been instrumental in her career growth.
Academic Background
Helena holds a Bachelor of Arts degree in Business Administration from Washington State University, where she also served as a Facilities Manager and Membership Attendant at the Student Recreation Center, gaining valuable operational experience.
Areas of Expertise
- Sales operations and process optimization
- Data analysis and performance reporting
- Cross-functional collaboration and stakeholder management
- Project management and change implementation
- Facilities management and administrative support
Professional Impact
In her previous roles, Helena played a pivotal role in developing and implementing a centralized sales support hub, improving visibility and responsiveness for the sales team. She has also spearheaded the automation of routine tasks, freeing up valuable time for strategic initiatives.
Conclusion
With her comprehensive experience, strong analytical skills, and customer-centric mindset, Helena is poised to continue making a meaningful impact at F5. As the Sales Operations Manager, she is dedicated to driving operational excellence and supporting the company's growth strategy in the dynamic technology landscape.
