Hema Jalagam

Associate Quality Engineer

Professional Overview

Hema Jalagam is an accomplished Associate Quality Engineer with a demonstrated history of driving quality assurance and process improvement initiatives in the software industry. Armed with a strong technical background and a keen eye for detail, she excels at ensuring the delivery of high-quality, robust software solutions.

Experience Summary

Current Role

As an Associate Quality Engineer at HighRadius, Hema is responsible for designing and implementing comprehensive testing strategies to validate the functionality, performance, and reliability of the company's innovative financial technology products. She collaborates closely with cross-functional teams to identify and resolve complex issues, optimize testing processes, and implement best practices that enhance overall product quality. Through her proactive approach and data-driven insights, Hema has played a pivotal role in improving the efficiency and effectiveness of the quality assurance (QA) function, contributing to the organization's continued success and growth.

Career Progression

Prior to her current role, Hema honed her quality assurance expertise in various internships and academic projects, where she demonstrated a keen ability to identify and address software defects, optimize testing methodologies, and ensure seamless product deployments. Her consistent performance and strong technical skills have enabled her to progress rapidly within HighRadius, where she has become a trusted subject matter expert and a valuable asset to the team.

Academic Background

Hema holds a Bachelor of Technology degree in Computer Science and Engineering from Jawaharlal Nehru Technological University, Kakinada, where she graduated with Distinction. During her academic tenure, she was recognized for her academic excellence and actively participated in numerous coding competitions and hackathons, showcasing her problem-solving capabilities and innovative mindset.

Areas of Expertise

• Extensive experience in software testing, including functional, performance, and regression testing

• Proficient in the use of various testing tools and frameworks, such as Selenium, JMeter, and Appium

• Adept at developing and implementing quality assurance strategies, test plans, and test cases

• Skilled in identifying and resolving complex software defects and collaborating with development teams to drive quality improvements

• Proficient in Agile methodologies and experience in working with cross-functional teams

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

Professional Impact

During her tenure at HighRadius, Hema has played a pivotal role in enhancing the quality and reliability of the company's flagship product suite. She has spearheaded the implementation of automated testing frameworks, which have significantly reduced testing cycles and improved the overall efficiency of the QA process. Additionally, Hema's proactive approach to identifying and resolving critical issues has contributed to the successful deployment of several major product releases, ensuring a seamless user experience for the company's growing customer base.

Conclusion

With a proven track record of delivering high-quality software solutions and a strong commitment to continuous improvement, Hema Jalagam is a valuable asset to the HighRadius team. Her deep technical expertise, combined with her ability to collaborate effectively with cross-functional stakeholders, positions her as a key contributor to the company's ongoing success and growth in the dynamic fintech industry.