Professional Overview
Hesham Mallawi is a seasoned IT professional currently serving as a Senior Cloud Infrastructure Specialist at Oracle in the United Arab Emirates. With a strong background in cloud infrastructure, IT operations, and data center management, he focuses on designing, implementing, and managing scalable, secure, and efficient cloud solutions for enterprises. His key expertise areas include cloud migration, infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS), with a particular emphasis on the aviation and technology industries.
Experience Summary
Current Role
As a Senior Cloud Infrastructure Specialist at Oracle since March 2021, Hesham is responsible for the architecture, deployment, and management of cloud infrastructure solutions for clients. His key responsibilities include designing cloud architectures, ensuring compliance with security and regulatory requirements, and managing the migration of applications to the cloud. A notable achievement in his current role is the successful migration of a major client's data center to Oracle Cloud Infrastructure, resulting in a 30% reduction in operational costs and a 25% increase in system uptime.
Career Progression
Hesham's career progression is marked by significant growth and diverse experience. Notably, he served as a Sineor DataCenter Engineer (Cloud Infrastructure) at Oracle from 2019 to 2021, where he played a crucial role in the design and implementation of cloud-based data center solutions. Prior to joining Oracle, he worked as a Senior IT Infrastructure Specialist at SAUDIA AIRLINES from 2015 to 2019, overseeing the management and upgrade of the airline's IT infrastructure, including data centers and cloud services. Earlier in his career, Hesham held positions at Al Najim Saudi International Co. Ltd (NASICO) as a Data Center Supervisor and at Saudi Cable Company as an IT Specialist, further enhancing his expertise in data center operations and IT service management.
Academic Background
Hesham holds a Master's degree in Information Technology from Anna University, which he completed between 2016 and 2018. He also possesses an Engineer's Degree in Electronic and Communication Engineering from Al Ahliyya Amman University, earned from 2004 to 2010. His academic background provides a solid foundation in both the technical and managerial aspects of IT and engineering.
Areas of Expertise
Hesham's expertise spans several critical areas, including:
- Industry-specific skills: Proficient in cloud computing (AWS, Azure, Oracle Cloud), IT service management (ITIL), and data center operations.
- Technical competencies: Skilled in network administration, virtualization (VMware, Hyper-V), and database management (Oracle, SQL Server).
- Leadership and management capabilities: Experienced in team leadership, project management, and IT infrastructure planning.
Professional Impact
Throughout his career, Hesham has been involved in numerous projects and initiatives aimed at enhancing IT efficiency, reducing costs, and improving service delivery. A notable example is his role in leading the migration of SAUDIA AIRLINES' IT infrastructure to a cloud-based platform, which significantly enhanced the airline's operational flexibility and reduced IT expenditure. His contributions have not only positively impacted the organizations he has worked for but have also contributed to the growth and development of the IT industry in the region.
Conclusion
Hesham Mallawi's professional trajectory is characterized by consistent growth, a strong commitment to excellence, and a passion for leveraging technology to solve business challenges. Currently focused on advancing cloud infrastructure solutions, he brings significant value to his role at Oracle and the broader IT community through his expertise, experience, and leadership capabilities. As a seasoned professional with a deep understanding of the complexities and opportunities in the IT sector, Hesham is well-positioned to continue making impactful contributions to the industry.
