Holly Paden
Sales Operations Manager
Professional Overview
Holly Paden is an experienced Sales Operations professional with a proven track record of driving process improvements and leveraging technology to enhance sales productivity and efficiency. With expertise across sales systems management, customer success, and channel operations, she brings a well-rounded perspective to her roles.
Experience Summary
Current Role
As the Sales Operations Manager at JLL Technologies and Building Engines, Holly is responsible for optimizing the sales function through the implementation of robust processes, data-driven insights, and strategic operational initiatives. She collaborates closely with sales leadership to identify pain points and develop tailored solutions that streamline workflows, enhance visibility, and empower the sales team.
Career Progression
Prior to her current roles, Holly served as the Sales Operations - CS and Channel Manager at Invicti Security, where she spearheaded the integration of sales systems and customer success workflows to drive improved client retention and revenue growth. She also held the position of Sales Operations - Sales Systems Manager at Brinks Home, where she was instrumental in the implementation and adoption of sales automation tools.
Earlier in her career, Holly gained valuable experience as a Technical Sales Engineer at Pumpco Energy Services, Inc., where she leveraged her technical expertise to support complex sales engagements, and as an Account Manager at Housing Helpers, where she honed her customer-centric approach to sales and account management.
Academic Background
Holly holds a Bachelor of Business Administration degree from the University of Texas at Austin, with a concentration in Management Information Systems.
Areas of Expertise
- Sales operations management
- Sales process optimization
- CRM and sales technology implementation
- Channel and partner management
- Data-driven decision making
- Cross-functional collaboration
Professional Impact
During her tenure at Invicti Security, Holly spearheaded the integration of the company's sales and customer success platforms, resulting in a 20% increase in client retention and a 15% boost in revenue from existing accounts. At Brinks Home, she led the successful implementation of a new sales automation tool, which streamlined the sales pipeline and enabled the team to increase their close rate by 12%.
Conclusion
With her deep understanding of sales operations, technical expertise, and strong analytical acumen, Holly is poised to continue making a significant impact in her current roles at JLL Technologies and Building Engines. She is committed to driving innovation, optimizing sales processes, and empowering sales teams to achieve their goals.
