Professional Summary
Professional Overview
Howard Tibbs is the Founder of Tibbs Digital, a technology startup based in Atlantic City, New Jersey. With a diverse background spanning customer service, technical support, and software development, Howard brings a unique blend of industry expertise and entrepreneurial drive to his current role.
Experience Summary
Current Role
As the Founder of Tibbs Digital, Howard is responsible for the overall strategic direction and day-to-day operations of the company. He leverages his technical skills and customer-centric approach to develop innovative solutions that address the evolving needs of his clients. Under Howard's leadership, Tibbs Digital has quickly established a reputation for delivering high-quality digital products and exceptional customer service.
Career Progression
Prior to founding Tibbs Digital, Howard held various customer service and technical support roles at leading companies in the gaming and technology industries. He served as a Technical Support Specialist at Evolution, a Customer Experience Associate-Team Lead at DraftKings Inc., and a Customer Support Representative at Bally's Interactive, among other positions. These experiences have equipped Howard with a deep understanding of customer pain points and the ability to develop solutions that drive client satisfaction.
Academic Background
Howard holds a relevant educational background, with a degree in Computer Science. His specialized training and knowledge in computer systems, programming, and data analysis have been instrumental in shaping his professional capabilities and empowering him to tackle complex technological challenges.
Areas of Expertise
- Customer service and technical support
- Software development and web design
- Data analysis and business intelligence
- Project management and team leadership
- Entrepreneurship and strategic planning
Professional Impact
Throughout his career, Howard has demonstrated a track record of delivering high-impact projects and initiatives. As a Customer Experience Associate-Team Lead at DraftKings Inc., he played a pivotal role in streamlining customer support processes, leading to a significant improvement in client satisfaction metrics. In his current role as the Founder of Tibbs Digital, Howard has leveraged his technical expertise and customer-centric approach to develop innovative digital solutions that have positively impacted his clients' businesses.
Conclusion
With his diverse industry experience, strong technical skills, and entrepreneurial mindset, Howard Tibbs is well-positioned to continue driving the growth and success of Tibbs Digital. As he navigates the evolving technology landscape, he remains committed to delivering exceptional solutions and fostering long-term client relationships built on trust and mutual success.
