Hrishikesh Narasimalu
Senior Director - Account Management | Bengaluru, Karnataka, India
Professional Overview
Hrishikesh Narasimalu is a seasoned finance and operations professional with over 12 years of diverse experience in account management, receivables, and finance operations. As the Senior Director of Account Management at Sutherland, he is responsible for leading a team of experts to drive client satisfaction, revenue growth, and operational excellence.
Experience Summary
Current Role
As the Senior Director of Account Management at Sutherland, Hrishikesh is responsible for overseeing the end-to-end account management function for a portfolio of key clients. He leads a team of account managers, working closely with clients to understand their evolving needs and deliver tailored solutions that drive tangible business impact. Under his leadership, Hrishikesh has implemented process improvements and data-driven strategies that have resulted in improved client retention, increased revenue, and enhanced operational efficiency.
Career Progression
Prior to joining Sutherland, Hrishikesh held various finance and accounts management roles with leading organizations. As the Accounts Receivable Director at Finastra, he was instrumental in streamlining the AR function, reducing DSO, and implementing automated invoicing and collections processes. During his tenure as the Accounts Receivables Head (DGM Finance) at JSW, he played a pivotal role in enhancing the company's credit management practices and optimizing cash flow. Earlier in his career, Hrishikesh gained valuable experience in finance and operations management at Misys and Hewlett-Packard.
Academic Background
Hrishikesh holds a Bachelor's degree in Commerce from Bangalore University. He is a certified Chartered Accountant and has completed various professional development programs in finance, operations, and leadership.
Areas of Expertise
- Account Management and Client Relationship Building
- Accounts Receivable and Credit Management
- Financial Planning, Analysis, and Reporting
- Process Improvement and Automation
- Team Leadership and Organizational Transformation
Professional Impact
Throughout his career, Hrishikesh has demonstrated a track record of driving tangible business impact through his strategic leadership and operational expertise. Notable achievements include:
- Implemented data-driven strategies that resulted in a 15% improvement in client retention and a 20% increase in revenue for his portfolio at Sutherland.
- Spearheaded the automation of invoicing and collections processes at Finastra, leading to a 25% reduction in DSO and improved cash flow visibility.
- Developed and executed a comprehensive credit management framework at JSW, reducing bad debt write-offs by 30% and enhancing the company's overall financial health.
Conclusion
With his extensive experience in finance, operations, and account management, Hrishikesh is a valuable asset to Sutherland. He is committed to driving client success, operational excellence, and continuous improvement, making him a trusted partner for his clients and a respected leader within the organization.
