Professional Summary
Professional Overview
Hugh Terry is the CEO and Founder of The Digital Insurer, a leading advisory and research firm focused on digital transformation in the insurance industry. With over 20 years of experience in the sector, he is a recognized expert in leveraging technology to drive innovation and operational efficiency within insurance organizations.
Experience Summary
Current Role
As CEO and Founder of The Digital Insurer, Hugh is responsible for setting the strategic vision and direction of the company. He leads a team of industry specialists in providing cutting-edge research, consulting, and advisory services to help insurance clients navigate the digital landscape. Under his leadership, The Digital Insurer has become a trusted partner to some of the world's largest insurance providers, enabling them to stay ahead of emerging trends and capitalize on new opportunities.
Career Progression
Prior to founding The Digital Insurer, Hugh served as Director at Insight Consulting, where he advised major insurance and financial services clients on technology-driven transformation initiatives. He also co-founded and served as CEO of Out-Smart, a customer experience optimization firm acquired by Convergys, and was a Director and Co-Founder of i-benefits, an early pioneer in digital employee benefits platforms.
Earlier in his career, Hugh was an Associate at the prestigious McKinsey & Company, where he honed his strategic consulting skills and developed a deep understanding of the insurance industry.
Academic Background
Hugh holds a Bachelor of Science degree in Computer Science from the University of Manchester, where he graduated with distinction.
Areas of Expertise
- Digital transformation strategy for insurance organizations
- Leveraging emerging technologies (AI, IoT, blockchain) to drive innovation
- Customer experience optimization and omnichannel engagement
- Data-driven decision making and advanced analytics
- Organizational change management and leadership
Professional Impact
Under Hugh's leadership, The Digital Insurer has become a highly sought-after advisory firm, working with over 75 insurance clients across Europe, North America, and Asia. The company's research and insights have been featured in numerous industry publications, and Hugh is a frequent speaker at leading insurance technology conferences.
Conclusion
With his extensive experience, deep industry knowledge, and forward-thinking approach, Hugh Terry is well-positioned to guide insurance organizations through the digital transformation challenges and opportunities of the 21st century. As CEO of The Digital Insurer, he continues to push the boundaries of what's possible in the insurance industry, helping his clients stay ahead of the curve and remain competitive in an ever-evolving landscape.
