Professional Summary
Professional Overview
Ian Young is a seasoned business development and account management executive with extensive experience in the loyalty and payments industries. As the Senior Director, Head of Business Development & Account Management, North America Loyalty at Comarch, he is responsible for driving strategic growth initiatives and delivering exceptional client services across the region.
Experience Summary
Current Role
In his current role at Comarch, Ian is tasked with leading the business development and account management efforts for the company's North America Loyalty division. He works closely with clients to understand their unique needs and pain points, and then develops customized solutions to drive customer engagement and retention. Under his leadership, the team has successfully onboarded several high-profile clients and implemented innovative loyalty programs that have delivered measurable results.
Career Progression
Prior to joining Comarch, Ian held various leadership positions within the payments and hospitality industries. As the Vice President of Global B2B & Product Marketing at Mastercard, he was instrumental in the development and launch of several new payment products and services that drove significant revenue growth. Earlier in his career, he served as the Vice President of Marketing at Mastercard and the Head of Partnerships at Wyndham Hotels & Resorts, where he played a key role in developing and strengthening strategic partnerships.
Academic Background
Ian holds a Bachelor's degree in Business Administration from the University of Southern California, where he graduated with honors.
Areas of Expertise
- Business development and strategic account management
- Loyalty program design and implementation
- Payments and financial services product innovation
- Effective cross-functional collaboration and team leadership
- Data-driven decision making and performance optimization
Professional Impact
Throughout his career, Ian has demonstrated a proven track record of driving business growth, improving customer satisfaction, and delivering measurable ROI. His ability to recognize and capitalize on emerging industry trends has made him a respected thought leader in the loyalty and payments space. Ian's innovative approach and strong client relationships have been instrumental in the success of the organizations he has served.
Conclusion
With his extensive industry experience, strategic mindset, and proven leadership skills, Ian Young is well-positioned to continue driving success for Comarch's North America Loyalty division. His commitment to excellence and passion for delivering exceptional client service make him a valuable asset to the organization and its partners.