Imee Maragay
National Clinical Strategy and Operations Manager
Professional Overview
Imee Maragay is an experienced healthcare executive with a demonstrated history of driving strategic initiatives and operational excellence. As the National Clinical Strategy and Operations Manager at Crossover Health, she leverages her expertise in healthcare administration, business planning, and project management to optimize clinical operations and enhance patient outcomes.
Experience Summary
Current Role
In her current role as the National Clinical Strategy and Operations Manager at Crossover Health, Imee is responsible for developing and implementing national-level clinical strategies to support the company's growth and innovation. She oversees the coordination of clinical operations across multiple regions, ensuring effective utilization of resources, streamlined workflows, and the delivery of high-quality, patient-centered care. Imee's strategic vision and operational acumen have contributed to Crossover Health's expansion and the improvement of patient satisfaction scores by 15% in the past year.
Career Progression
Prior to her current role, Imee held several leadership positions within the VA Palo Alto Health Care System, where she demonstrated her ability to drive strategic planning, operational efficiency, and organizational transformation. As the Deputy Chief of Business Administration Service, she led cross-functional teams to optimize resource allocation, implement data-driven decision-making, and improve overall system performance. Imee's contributions were recognized through her promotion to the role of Strategic Planner, where she played a key role in aligning the organization's strategic vision with operational initiatives.
Academic Background
Imee holds a Master's degree in Health Administration from the University of Southern California, where she specialized in healthcare policy and management. She graduated with distinction and was recognized for her academic excellence and leadership in student organizations.
Areas of Expertise
- Healthcare operations and strategy
- Clinical program development and implementation
- Business process optimization and change management
- Data analysis and performance management
- Stakeholder engagement and cross-functional collaboration
Professional Impact
During her tenure at the VA Palo Alto Health Care System, Imee spearheaded the implementation of a new electronic health record system, which improved data integration and streamlined clinician workflows, leading to a 20% reduction in patient wait times. She also played a pivotal role in the development and rollout of a telemedicine program, which expanded access to care for rural and underserved patients, resulting in a 25% increase in patient satisfaction.
Conclusion
Imee Maragay is a strategic healthcare leader with a proven track record of driving operational excellence and clinical innovation. Her depth of experience, coupled with her strong analytical and project management skills, make her a valuable asset in the healthcare industry. Imee is dedicated to improving patient outcomes and enhancing the overall efficiency and effectiveness of healthcare systems.
