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Indah Rahayu

Indah Rahayu


Program Manager | Jakarta, Indonesia

Professional Overview


Indah Rahayu is an experienced Program Manager with a strong background in business consulting, financial services, and talent management. She leverages her diverse industry expertise and strategic leadership skills to drive successful program delivery and organizational transformation.

Experience Summary



Current Role


As a Program Manager at KellyOCG, Indah is responsible for overseeing the planning, execution, and optimization of complex, cross-functional initiatives. She collaborates closely with key stakeholders to align program objectives with broader business goals, ensuring seamless integration and measurable impact. Indah's ability to effectively manage resources, mitigate risks, and foster a culture of innovation has been instrumental in her successful tenure at KellyOCG.

Career Progression


Prior to joining KellyOCG, Indah held consulting roles at BTI Consultants and PT Asia Select Indonesia, where she provided strategic advisory services to clients in the banking and financial services sectors. She also gained valuable experience as a Campus Resourcing Manager at PermataBank and a Financial Consultant at Citibank, developing a deep understanding of talent management and client relationship management.

Academic Background


Indah holds a Bachelor's degree in Business Administration from Universitas Indonesia, where she graduated with distinction.

Areas of Expertise


  • Program and Project Management

  • Business Consulting and Advisory Services

  • Talent Management and Workforce Solutions

  • Financial Services and Banking Operations

  • Strategic Planning and Organizational Transformation

  • Stakeholder Engagement and Cross-Functional Collaboration


Professional Impact


Throughout her career, Indah has demonstrated a track record of delivering successful programs that drive measurable business outcomes. Notable achievements include:
  • Spearheading the implementation of a talent management system that improved employee retention and development at PermataBank, resulting in a 20% increase in internal promotions.

  • Leading a cross-functional team to streamline the client onboarding process at Citibank, reducing the average onboarding time by 35% and improving customer satisfaction.

  • Designing and executing a large-scale digital transformation initiative at KellyOCG, which modernized the company's technology infrastructure and enabled a 25% increase in operational efficiency.


Conclusion


With her extensive experience, strategic mindset, and commitment to excellence, Indah Rahayu is a valuable asset to any organization seeking to drive sustainable growth and operational excellence through effective program management and business transformation.