LinkedIn: [Ingrid Gerbino, MD FACP](http://www.linkedin.com/in/ingrid-gerbino-md-facp-0b17b938)
Professional Role and Responsibilities
Dr. Ingrid Gerbino serves as the Vice President and Chief Innovation Officer at Virginia Mason Franciscan Health, a role she has held while continuously practicing as a board-certified internal medicine physician with a specialty focus in general internal medicine, women's health, and multi-system disease. She joined the organization in September 1995 and has been an integral part of the system since then.
In this executive leadership capacity, Dr. Gerbino is responsible for creating and driving the organization's innovation strategy. She provides oversight for the vision, strategy, and operational leadership of the Virginia Mason Institute (VMI) and the Kaizen Promotion Office, which are core to advancing process improvement and innovation across the health system. Her role includes fostering lean methodology-based healthcare transformation initiatives tailored to improve quality, reduce costs, and enhance patient outcomes.
Since 2016, she has concurrently served as the Chief for the Department of Primary Care, balancing administrative leadership with ongoing clinical practice.
Professional Experience & Impact
- Dr. Gerbino has over 30 years of practice experience in internal medicine.
- She has a strong background in healthcare transformation utilizing the Virginia Mason Production System®, a lean management system deployed across more than 11 hospitals and 300 care sites within the CHI Franciscan network, aiming to standardize workflows, improve efficiency, and deliver equitable care.
- Under her leadership, a notable achievement includes a reduction in hospital sepsis recognition time by 7.5 hours at Virginia Mason Medical Center, contributing to improved patient safety and operational responsiveness.
- She has been extensively involved in systematizing equity initiatives and quality improvement efforts, including developing interventions such as the "Clinical Spotlight" to accelerate the integration of evidence-based practices into patient care.
- Dr. Gerbino plays a critical role in leading and overseeing innovation strategies amidst rapid IT and clinical initiatives, ensuring alignment with organizational goals for sustainable growth and care excellence.
Education and Credentials
- Medical Degree: David Geffen School of Medicine at UCLA (Graduated 1992)
- Undergraduate Education: University of Washington (Graduated 1995)
- Board certified in Internal Medicine, with the distinguished fellowship FACP (Fellow of the American College of Physicians).
Professional Affiliations & Recognition
- Listed among 36 Chief Innovation Officers to Know in 2024 by Becker’s Hospital Review, underscoring her influence and leadership in healthcare innovation.
- Longstanding member of the Washington State Medical Association, with a public profile noting her administrative and clinical expertise.
Location and Network
- Based in the Greater Seattle Area, Tacoma, WA, with clinical duties spanning multiple regional facilities.
- Maintains a professional network with 500+ LinkedIn connections, indicating a substantial reach within healthcare leadership and innovation communities.
Publications and Thought Leadership
- Frequent contributor to the Virginia Mason Institute’s healthcare improvement discourse, authoring articles such as “Three Ways to Achieve a Future of Better Health Care, Lower Costs” and “How Can You Spread Standard Work Successfully?”
- Featured speaker in industry forums such as AMGA Live at AC23, where she addresses issues including workforce crisis, systematizing equity, and healthcare innovation strategies.
Dr. Gerbino’s combined clinical expertise and innovation leadership position her as a pivotal executive at CHI Franciscan Health, tasked with driving transformational initiatives that enhance patient care quality and operational performance across a large, complex health system. Her deep engagement with lean healthcare methodology and demonstrated outcomes such as improved sepsis response times represent critical levers for continuing organizational excellence.
