Professional Summary
Professional Overview
Isaac Keeno is a versatile sports and event professional with a diverse background in coaching, customer service, and operations management. With a strong passion for sports, he currently serves as the Assistant Coach for the Hiram College Men's Lacrosse team, while also supporting various sports events and activities as part of the college's event staff.
Experience Summary
Current Roles
Assistant Coach, Hiram College Men's Lacrosse (2023 - Present)
- Assists the Head Coach in all aspects of the men's lacrosse program, including practice planning, player development, and game strategy.
- Helps coordinate team logistics, travel arrangements, and game-day operations.
- Contributes to the overall success and growth of the lacrosse program.
Assistant Lacrosse Coach, Hiram College Men's Lacrosse (2023 - Present)
- Supports the Head Coach in coaching and mentoring student-athletes, focusing on skill development and tactical understanding.
- Assists with team practices, video analysis, and player evaluations.
- Collaborates with the coaching staff to implement effective training programs and game plans.
Sports Event Staff, Hiram College (2022 - Present)
- Provides logistical support and event management for various sports events and activities on campus.
- Ensures smooth operations, including setup, breakdown, and customer service for attendees.
- Contributes to the overall event experience and supports the college's athletic department.
Help Desk Specialist, Hiram College (2021 - Present)
- Provides technical support and troubleshooting assistance to students, faculty, and staff at the college.
- Resolves a wide range of IT-related issues, ensuring the efficient use of technology on campus.
- Demonstrates strong customer service skills and attention to detail.
Career Progression
Prior to his current roles, Isaac has held various positions in the service and hospitality industries, including Assistant Manager at Topical Smoothie Cafe, Assistant General Manager at Red Wing Motel, Kitchen Manager at Mellow Mushroom, and Assistant Manager at Chipotle Mexican Grill. He also gained experience as a Registrar at OhioHealth, where he demonstrated his adaptability and commitment to serving the needs of diverse stakeholders.
Academic Background
Isaac holds a Bachelor's degree in Sports Management from Hiram College, where he is currently pursuing his coaching and sports event management experience.
Areas of Expertise
- Coaching and player development
- Sports event management and logistics
- Customer service and client support
- Operations and team coordination
- Technical troubleshooting and problem-solving
Professional Impact
Throughout his career, Isaac has consistently demonstrated a strong work ethic, adaptability, and a keen eye for detail. His passion for sports and events, combined with his customer service skills, have made him a valuable asset to the Hiram College community. As he continues to grow in his current roles, Isaac is poised to make meaningful contributions to the success of the college's athletic programs and sports-related initiatives.
Conclusion
Isaac Keeno is a driven and versatile professional with a diverse skill set and a proven track record of success in sports, event management, and customer service. His commitment to excellence and his ability to work collaboratively make him an invaluable member of the Hiram College team, and he is well-positioned to further enhance the college's athletic programs and event experiences.
