Ivana Cosenza

Inside Sales Executive

Professional Overview
Ivana Cosenza is an experienced Inside Sales Executive with a proven track record of driving sales growth and excellence in customer service. With over 15 years of diverse experience in the retail and telemarketing industries, she has developed a strong skill set in sales strategy, client relationship management, and team leadership.

Experience Summary

Current Role
As an Inside Sales Executive at Change Capital, Ivana is responsible for managing a portfolio of key accounts, identifying new business opportunities, and delivering exceptional sales performance. She excels at building rapport with clients, understanding their unique needs, and crafting tailored solutions that drive customer satisfaction and loyalty.

Career Progression
Prior to her current role, Ivana held positions as a Coordinatrice telemarketing at Finera and a Responsabile call center at Michele bellomo, where she honed her skills in sales, customer service, and team management. She also gained valuable experience as a Responsabile di negozio at Shok moda, showcasing her ability to thrive in a fast-paced, customer-facing environment.

Academic Background
Ivana holds a high school diploma, demonstrating her commitment to continuous learning and professional development.

Areas of Expertise

• Consultative sales approach

• Client relationship management

• Effective communication and negotiation

• Team leadership and motivation

• Data-driven decision making

• Adaptability and problem-solving

Professional Impact
During her tenure at Change Capital, Ivana has consistently exceeded sales targets and developed lasting relationships with key clients. She has also played a pivotal role in implementing innovative sales strategies that have improved the company's market position and customer satisfaction levels.

Conclusion
Ivana Cosenza's extensive experience, sales expertise, and customer-centric approach make her a valuable asset to any organization. Her ability to drive results, lead high-performing teams, and deliver exceptional service positions her for continued success as an Inside Sales Executive.