Professional Overview
Ivana Ivana is a seasoned Quality Assurance Specialist currently based in Kuala Lumpur, Malaysia. With a strong background in quality assurance, operations, and project management, Ivana possesses key expertise in ensuring high-quality standards, process optimization, and team leadership. Her industry focus spans technology, hospitality, and event planning, with a notable presence in the digital and tech sectors.
Experience Summary
Current Role
As a Quality Assurance Specialist at ByteDance since October 2024, Ivana is responsible for developing and implementing quality control processes, conducting thorough testing, and analyzing data to improve product quality. Her current position involves collaboration with cross-functional teams to identify and address quality issues, ensuring compliance with industry standards and company policies. Given her recent start, specific achievements are forthcoming, but her role is pivotal in enhancing the overall quality of ByteDance's products and services.
Career Progression
Ivana's career trajectory showcases progression and growth, with notable roles including Subject Matter Expert CoreOps, Core OPs, and Quality Assurance Specialist at ByteDance. Prior to her current role, she served as a Subject Matter Expert CoreOps from June 2024 to December 2024 and as Core OPs from April 2022 to June 2024, demonstrating her expertise in operations and quality assurance within the company. Earlier in her career, Ivana worked as a Project Manager at Dreamcatchers event planner from October 2019 to September 2021, overseeing event planning, execution, and team management. Her experience as an Ads Moderation Specialist, content review analyst, and intern further underscores her versatility and ability to adapt to different roles and industries.
Academic Background
Ivana holds a Bachelor's degree in Hospitality Administration/Management from Universitas Kristen Petra, completed between 2014 and 2018. This educational background provided her with a solid foundation in hospitality management, including operational aspects, customer service, and team management.
Areas of Expertise
Ivana's expertise areas include quality assurance, operations management, project planning, team leadership, and data analysis. She is proficient in technical competencies related to quality control processes and data analysis tools. Her experience in managing teams and collaborating with cross-functional groups highlights her leadership and management capabilities.
Professional Impact
While specific project details and initiatives are not provided, Ivana's contributions to her previous and current roles have likely involved enhancing quality standards, improving operational efficiency, and leading teams towards achieving project goals. Her professional impact is reflected in her career progression and the responsibilities entrusted to her.
Conclusion
Ivana Ivana's professional trajectory demonstrates a focused and driven individual with a strong foundation in quality assurance, operations, and project management. Currently, her focus is on ensuring the highest quality standards at ByteDance. With her unique blend of technical, leadership, and management skills, Ivana offers significant value to her organization, contributing to the development and delivery of high-quality products and services.