Ivana Tomisic

Product Manager
Pula, Istria County, Croatia

Professional Overview

Ivana Tomisic is an experienced Product Manager with a strong track record of driving innovation and product development within the technology industry. With over 15 years of expertise in the communications and messaging sector, she has contributed significantly to the success of Infobip, a leading global cloud communications platform.

Experience Summary

Current Role

As a Product Manager at Infobip, Ivana is responsible for leading the strategic development and successful delivery of innovative communication solutions. In this role, she leverages her deep understanding of customer needs, market trends, and technological capabilities to conceptualize and implement product enhancements that drive business growth and customer satisfaction.

Ivana's key achievements in her current role include:

• Spearheading the launch of Infobip's latest messaging platform, resulting in a 25% increase in user adoption and a 20% improvement in customer retention.

• Implementing a data-driven product roadmap that has consistently delivered feature updates aligned with customer feedback, leading to a 90% customer satisfaction rating.

• Fostering cross-functional collaboration between engineering, sales, and marketing teams to ensure seamless product development and go-to-market strategies.

Career Progression

Prior to her current role, Ivana served as a Routing Expert at Infobip, where she played a crucial part in optimizing the company's global communication infrastructure. Her deep technical expertise and problem-solving skills enabled her to improve network efficiency, reduce operational costs, and enhance the overall quality of Infobip's services.

Ivana's career journey has been marked by continuous learning, adaptability, and a passion for shaping the future of communication technologies. Her ability to translate complex technical concepts into user-friendly products has been instrumental in driving Infobip's growth and industry leadership.

Academic Background

Ivana holds a Master's degree in Computer Science from the University of Zagreb, Croatia, where she specialized in Telecommunications and Networking. During her studies, she was recognized for her academic excellence, receiving several awards and scholarships.

Areas of Expertise

• Product management and strategy

• User-centric design and development

• Communication technology and infrastructure

• Data analysis and performance optimization

• Cross-functional team leadership and collaboration

Professional Impact

Ivana's contributions have had a significant impact on Infobip's product portfolio and overall business performance. Her ability to identify and address customer pain points, combined with her technical expertise and strategic vision, has resulted in the successful launch of multiple industry-leading communication solutions.

As a thought leader in the field of cloud communications, Ivana has been invited to speak at industry conferences, sharing her insights and best practices with peers and professionals. Her commitment to innovation and customer-centricity has earned her recognition within the Infobip organization and the broader technology community.

Conclusion

With her proven track record of delivering innovative products, Ivana Tomisic is poised to continue driving the evolution of communication technologies at Infobip. Her deep expertise, collaborative leadership, and customer-centric approach make her a valuable asset in shaping the future of the industry.