J M. - Village Hat Shop
Company Overview
Village Hat Shop, also known as Village Hats, is a well-established hat retailer, celebrating over 17 years of online presence. They offer a comprehensive selection of hats, caps, berets, and beanies at competitive prices. Their inventory includes over 3000 hat styles sourced globally, encompassing diverse brands such as Jaxon Hats, Jaxon & James, Bailey Hats, Dorfman Pacific Company, Kangol, and Stetson.
Online Presence and Customer Interaction
- LinkedIn Profile: [Village Hat Shop - LinkedIn](https://www.linkedin.com/company/the-village-hat-shop)
- No specific reference to J M. on the LinkedIn page.
- Corporate Website: [Village Hat Shop](https://www.villagehatshop.com/)
- The site provides extensive information on their product range, store locations, and customer service details.
- Social Media:
- Instagram: [Village Hats](https://www.instagram.com/villagehats/)
- Facebook: [Village Hats - Facebook](https://www.facebook.com/VillageHats/)
- Twitter: [Village Hat Shop (@VillageHatShop) / X](https://twitter.com/villagehatshop)
Store Locations
Village Hat Shop operates from multiple physical locations, primarily within California:
- Hillcrest / Uptown
- Address: 3821 4th Avenue, San Diego, CA 92103
- Phone: (619) 683-5533
- Hours: 10:00a - 6:00p Mon-Sun
- Seaport Village
- Address: 853 W. Harbor Drive, San Diego, CA 92101
- Phone: (619) 233-7236
- Hours: 10:00a - 9:00p Mon-Sun
- Shoreline Village
- Address: 429-A Shoreline Village Drive, Long Beach, CA 90802
- Phone: (562) 624-1141
- Hours: 10:00a - 9:00p Mon-Sun
- Warehouse (Not Open to Public)
- Address: 3443 India Street, San Diego, CA 92103
- Phone: (619) 906-4440
Market Position and Customer Sentiment
Village Hat Shop is noted for its broad selection and accessible pricing. The company's Yelp reviews for different locations reflect positively:
- Long Beach: [Village Hat Shop - Long Beach Yelp Review](https://www.yelp.com/biz/village-hat-shop-long-beach-2)
- Rating: 3.9
- Review Count: 83 reviews
- Price Range: $$
- San Diego: [Village Hat Shop - San Diego Yelp Review](https://www.yelp.com/biz/the-village-hat-shop-san-diego)
- Rating: 4.0
- Review Count: 204 reviews
- Price Range: $$
Customer Communications and Policies
- Customer Service: Available 7 days a week (Mon-Sun) from 7am-4pm PST.
- Phone: 1-888-847-4287 or (619) 906-4440
- Email: info@villagehatshop.com
- Online Engagement: The official website offers an FAQ section, customer service, and detailed information on returns and exchanges. Additionally, the company encourages customers to explore the site prior to visiting physical locations to ensure product availability.
Competitive Edge
Village Hat Shop’s extensive online catalogue, coupled with strategic physical locations, positions them favorably in the hat retail market. They emphasize quality through their partnerships with top hat brands and customer-focused policies like free USA ground shipping, which enhances their appeal.
Actionable Insights
- Considering the lack of direct information related to J M., focusing on the overall performance and presence of Village Hat Shop may be beneficial.
- Leveraging the positive customer sentiment and diverse product offering can provide compelling discussion points during engagements.
- Highlighting the physical store presence and encouraging visits or online previews can drive customer interaction and sales.
