Jacki S. - Financial Resolution Coordinator

Professional Overview

Jacki S. is an experienced healthcare professional with a strong background in financial coordination and client relations. As a Financial Resolution Coordinator at Froedtert Health, she plays a crucial role in guiding patients through complex insurance and billing processes, ensuring they receive the financial support and guidance they need.

Experience Summary

Current Role

In her current role as Financial Resolution Coordinator at Froedtert Health, Jacki is responsible for analyzing patient financial situations, negotiating with insurance providers, and developing personalized payment plans. She works closely with patients to understand their unique financial circumstances and identifies the best solutions to address their needs. Jacki's expertise and empathetic approach have been instrumental in helping patients navigate the complexities of the healthcare system and achieve financial stability.

Career Progression

Prior to her current position, Jacki held various roles within the healthcare and insurance industries, including On-site Account Specialist at The Standard, Client Relations Representative at National Insurance Services, and Oncology Financial Navigator and New Patient Coordinator at Froedtert Hospital. Throughout her career, Jacki has consistently demonstrated a strong commitment to patient advocacy, exceptional customer service, and a deep understanding of the financial aspects of healthcare.

Academic Background

Jacki holds a Bachelor's degree in Business Administration, which has provided her with a solid foundation to excel in her field.

Areas of Expertise

• Healthcare financial coordination and patient advocacy

• Insurance negotiation and billing resolution

• Developing personalized payment plans and financial assistance programs

• Excellent customer service and client relations skills

• Proficient in medical billing and coding, as well as electronic health record (EHR) systems

Professional Impact

Jacki's dedication and problem-solving skills have had a significant impact on the patients she serves. She has successfully negotiated with insurance providers to secure coverage for critical medical treatments, helping patients avoid financial burdens and ensuring they receive the care they need. Jacki's contributions have been recognized by her colleagues, and she is known for her ability to navigate complex healthcare systems and find innovative solutions to address patients' financial concerns.

Conclusion

With her extensive experience, strong financial acumen, and unwavering commitment to patient-centered care, Jacki S. is a valuable asset to the Froedtert Health team. Her ability to combine technical expertise with empathetic support makes her a trusted partner for patients navigating the healthcare system. Jacki is poised to continue making a meaningful impact in her current role and to further contribute to the financial well-being of the communities she serves.