Professional Summary
Professional Overview
Jackson Yates is a seasoned Social Media Manager and Licensed Realtor with a diverse background in the transportation and real estate industries. Leveraging his strong expertise in digital marketing, client relations, and project management, he has made significant contributions to the success of his current employers.
Experience Summary
Current Roles
Social Media Manager, Danny Herman Trucking, Inc. (2016 - Present)
- Responsible for developing and implementing comprehensive social media strategies to enhance the company's online presence and brand awareness
- Oversees all social media channels, creating engaging content, managing community interactions, and analyzing performance metrics to drive continuous improvement
- Collaborates cross-functionally with the marketing and sales teams to align social media initiatives with broader business objectives
Licensed Realtor, Allen Yates Realty (2018 - Present)
- Assists clients in the purchase, sale, and investment of residential and commercial properties in the Mountain City, Tennessee area
- Leverages market insights, negotiation skills, and customer service expertise to guide clients through every step of the real estate transaction
- Consistently meets and exceeds sales targets, earning recognition as a top-performing agent within the brokerage
Career Progression
Territory Sales Manager, Brick and Click Inc. (2018 - 2019)
- Managed a portfolio of accounts within a defined sales territory, achieving 120% of annual revenue targets
- Collaborated with cross-functional teams to develop and implement tailored marketing campaigns, resulting in a 15% increase in customer retention
- Recognized for exceptional leadership and client relationship management skills
Customer Service Representative, Danny Herman Trucking, Inc. (2017 - 2018)
- Provided outstanding customer service to a diverse client base, addressing inquiries and resolving issues in a timely and effective manner
- Demonstrated exceptional problem-solving abilities and attention to detail, contributing to a 92% customer satisfaction rating
Driver Manager, Danny Herman Trucking, Inc. (2014 - 2017)
- Managed a team of over 25 truck drivers, ensuring efficient route planning, compliance with regulations, and timely delivery of goods
- Implemented process improvements that resulted in a 10% reduction in fuel costs and a 5% increase in on-time deliveries
Academic Background
Bachelor of Science in Business Administration, Concentration in Marketing
Mountain City University, Mountain City, Tennessee
Areas of Expertise
- Social media strategy and content creation
- Digital marketing and analytics
- Client relationship management
- Project management and process optimization
- Real estate sales and negotiations
- Transportation and logistics operations
Professional Impact
- Developed and executed a highly successful social media campaign that increased the company's online engagement by 25% and generated a 12% boost in lead generation
- Recognized as a top-performing real estate agent, consistently ranked among the top 10% of agents within the brokerage
- Contributed to the implementation of a new customer service tracking system that improved first-call resolution rates by 18%
Conclusion
With his proven track record of success in both the transportation and real estate industries, Jackson Yates is a versatile and results-driven professional poised to make a significant impact in his current and future endeavors. His ability to leverage his diverse skillset, cross-functional collaboration, and innovative problem-solving make him a valuable asset to any organization.
