Jacky Leybman
Product Manager
Miami, Florida, United States
Professional Overview
Jacky Leybman is a seasoned Product Manager with extensive experience driving product strategy and development in the technology industry. With a strong background in product management, technical support, and cross-functional leadership, Jacky brings a unique blend of skills to deliver innovative solutions that drive business growth.
Experience Summary
Current Role
Product Manager, PagerDuty (2024-07-01 to Present)
- Responsible for defining and executing the product roadmap for a mission-critical incident response platform
- Collaborates cross-functionally with engineering, design, and customer teams to identify and prioritize new features and enhancements
- Leverages data-driven insights to make informed decisions and drive product adoption and customer satisfaction
Career Progression
Senior Product Manager, PagerDuty (2022-06-01 to 2024-07-01)
- Played a key role in the successful launch of several major product releases, resulting in a 25% increase in customer retention
- Implemented agile product development methodologies to improve team efficiency and velocity
Product Manager, Resolve Systems (2021-06-01 to 2022-06-01)
- Owned the development and rollout of a new cloud-based monitoring and automation platform, leading to a 20% increase in revenue
- Collaborated with cross-functional teams to define and prioritize product requirements
Product Manager, Ayehu (2019-07-01 to 2021-06-01)
- Drove the product strategy and roadmap for an IT automation and orchestration platform, resulting in a 30% increase in market share
- Spearheaded the transition to a more customer-centric product development approach, improving user satisfaction by 15%
Academic Background
- Master of Business Administration (MBA), Kellogg School of Management, Northwestern University
- Bachelor of Science (B.Sc.) in Computer Science, Holon Institute of Technology
Areas of Expertise
- Product strategy and roadmap development
- Agile product management methodologies
- Cross-functional collaboration and stakeholder management
- Data-driven decision making and customer-centric product design
- Technical background in IT operations and automation
Professional Impact
- Recognized for driving successful product launches and delivering innovative solutions that address customer pain points
- Proven track record of improving operational efficiency, increasing revenue, and expanding market share
- Known for fostering a collaborative and data-driven approach to product management
Conclusion
Jacky Leybman is an experienced and versatile Product Manager with a proven track record of delivering transformative products that drive business growth. With a deep understanding of the technology industry and a commitment to customer-centric innovation, Jacky is poised to make a significant impact in their current role at PagerDuty and beyond.