Jacqueline Hughes

Experienced Automotive Service Advisor with a diverse professional background and a passion for providing exceptional customer service.

Professional Overview

As an Automotive Service Advisor at Akins Ford Chrysler Dodge Jeep Ram, Jacqueline is responsible for serving as the primary point of contact between customers and the service department. She leverages her deep understanding of automotive maintenance and repair to advise customers on the best solutions for their vehicles, ensuring their needs are met with efficiency and care.

Experience Summary

Current Role

Jacqueline currently serves as an Automotive Service Advisor at Akins Ford Chrysler Dodge Jeep Ram, a leading automotive dealership in Monroe, Georgia. In this role, she is responsible for greeting customers, assessing their vehicle service needs, and providing them with detailed recommendations and cost estimates. Jacqueline's exceptional communication skills and technical expertise enable her to build strong relationships with customers and effectively coordinate with the service team to deliver high-quality work.

Career Progression

Prior to her current role, Jacqueline gained diverse professional experience in various industries. She served as a Sleep Expert at Mattress Firm, where she developed expertise in understanding customer sleep needs and recommending the right products. Additionally, she held positions as a Team Leader at Target, a Driver at Uber, and a Studio Manager at PORTRAIT INNOVATIONS INC, each of which contributed to her well-rounded skillset and customer-centric approach.

Academic Background

Jacqueline holds a high school diploma, and she is committed to continuous learning and development to stay up-to-date with the latest industry trends and technologies.

Areas of Expertise

• Automotive service and maintenance

• Customer service and relationship management

• Problem-solving and analytical thinking

• Effective communication and interpersonal skills

• Attention to detail and process-driven approach

Professional Impact

Throughout her career, Jacqueline has consistently demonstrated a commitment to providing exceptional customer service and technical expertise. In her current role, she has established a reputation for her ability to diagnose vehicle issues accurately, recommend the most suitable solutions, and ensure a seamless and satisfactory customer experience.

Conclusion

With her diverse professional background, Jacqueline brings a unique perspective and a strong dedication to her role as an Automotive Service Advisor. Her passion for the industry, combined with her exceptional customer service skills and technical knowledge, make her a valuable asset to the Akins Ford Chrysler Dodge Jeep Ram team. Jacqueline is poised to continue her professional growth and contribute to the success of the organization.