Jacqueline Phan

People Operations Manager

Professional Overview
Jacqueline Phan is a seasoned People Operations professional with a proven track record of driving organizational success through strategic HR initiatives. As the People Operations Manager at Christine Mathews Consulting, a OneDigital Company, she leverages her expertise in talent management, employee engagement, and operational efficiency to support the growth and development of the firm's workforce.

Experience Summary

Current Role
In her current role as People Operations Manager at Christine Mathews Consulting, Jacqueline is responsible for overseeing a wide range of HR functions, including recruitment, onboarding, performance management, and employee relations. She has successfully implemented streamlined processes and data-driven strategies to enhance the employee experience and promote a positive, collaborative work culture.

Career Progression
Prior to her current position, Jacqueline held various People Operations roles, steadily progressing in her career. As the People Operations Manager at nTopology, she played a pivotal role in scaling the company's workforce and implementing robust talent management practices. Her previous experience as a People Operations Coordinator at nTopology and a People Operations Manager at Paxful further solidified her expertise in HR operations and workforce development.

Academic Background
Jacqueline holds a Bachelor's degree in Human Resources Management, equipping her with a strong foundation in the principles and best practices of human resource management.

Areas of Expertise

• Talent Acquisition and Onboarding

• Employee Engagement and Retention

• Performance Management and Development

• HR Operations and Process Optimization

• Workforce Planning and Organizational Design

• Compliance and Risk Management

Professional Impact
Throughout her career, Jacqueline has demonstrated a commitment to driving positive organizational change. At nTopology, she spearheaded the implementation of a comprehensive onboarding program, which resulted in a significant increase in new hire retention and productivity. Additionally, her data-driven approach to performance management and employee development initiatives has consistently contributed to the enhanced performance and satisfaction of the companies she has served.

Conclusion
Jacqueline Phan is a versatile and results-oriented People Operations professional who excels at aligning HR strategies with business objectives. With a deep understanding of HR best practices and a passion for empowering employees, she is poised to continue making a meaningful impact on the organizations she serves.