Jacqui Canney

Chief People and AI Enablement Officer

Professional Overview
Jacqui Canney is an experienced human resources executive with a strong track record of driving organizational transformation and employee enablement. As the Chief People and AI Enablement Officer at ServiceNow, she leverages her expertise in HR strategy, talent management, and digital capabilities to empower the company's global workforce.

Experience Summary

Current Role
In her current role, Jacqui is responsible for leading ServiceNow's people strategy and enabling the organization's adoption of AI-powered technologies. She oversees the company's global human resources functions, including talent acquisition, employee development, and organizational design. Jacqui's focus on integrating AI and automation into HR processes has helped ServiceNow enhance employee experience and drive operational efficiencies.

Career Progression
Prior to joining ServiceNow, Jacqui served as the Chief People Officer at WPP, where she led the company's global HR transformation and played a pivotal role in shaping its culture and talent initiatives. Before that, she held the position of EVP - Global People at Walmart, where she was instrumental in scaling the company's workforce and implementing innovative HR programs. Jacqui's earlier career included senior HR roles at Accenture, where she supported the firm's digital, technology, and operations practices.

Academic Background
Jacqui holds a Bachelor's degree from the University of Illinois at Urbana-Champaign, where she graduated with honors.

Areas of Expertise

• Strategic HR management

• Talent acquisition and development

• Organizational design and transformation

• Digital HR and AI enablement

• Change management and culture building

Professional Impact
Throughout her career, Jacqui has played a key role in driving organizational performance and employee engagement. At WPP, she spearheaded the implementation of new HR policies and practices that resulted in significant improvements in employee satisfaction and talent retention. At Walmart, she led the development of innovative talent management programs that helped the company attract and retain top-tier talent, contributing to its continued growth and success.

Conclusion
Jacqui Canney is a highly accomplished HR executive with a proven track record of driving strategic change and enabling organizations to thrive in the digital age. Her expertise in integrating AI and automation into HR processes, combined with her strong leadership and people management skills, make her a valuable asset to ServiceNow as it continues to expand its global reach and deliver innovative solutions to its customers.