Jad Abdelghany

Sales Operations Manager

Professional Overview
Jad Abdelghany is a seasoned Sales Operations professional with over 8 years of experience driving operational excellence and supporting high-performing sales teams. As the Sales Operations Manager at ServiceNow, he leverages his expertise in data analysis, process optimization, and cross-functional collaboration to enhance the company's sales enablement and go-to-market strategies.

Experience Summary

Current Role
As the Sales Operations Manager at ServiceNow, Jad is responsible for overseeing the company's sales operations, including data management, reporting, and sales process improvement. In this role, he has implemented streamlined data workflows and automated reporting tools, resulting in a 25% increase in sales team productivity. Jad's strategic approach and ability to translate business requirements into actionable solutions have made him a valuable asset to the organization.

Career Progression
Prior to his current position, Jad held various sales operations roles at ServiceNow, gradually advancing from a Specialist to a Supervisor position. His earlier experience includes project management and sales support at Ribbon Communications, as well as accounting and compliance roles at Nuance Communications and State Street Corporation. Through these diverse experiences, Jad has developed a well-rounded understanding of sales operations, financial analysis, and cross-functional collaboration.

Academic Background
Jad holds a Bachelor's degree in Business Administration from the University of Massachusetts Amherst, where he graduated cum laude. His academic focus on operations management and accounting has provided a strong foundation for his professional career in sales operations.

Areas of Expertise

• Sales operations management

• Data analysis and reporting

• Process optimization and automation

• Cross-functional collaboration

• Sales enablement and support

• Financial analysis and accounting

Professional Impact
As a Sales Operations Manager at ServiceNow, Jad has made significant contributions to the company's sales success. He has implemented innovative data management strategies, streamlined sales processes, and developed comprehensive reporting dashboards that have improved the overall efficiency and visibility of the sales organization. Jad's ability to translate complex data into actionable insights has enabled the sales team to make more informed decisions, ultimately driving increased revenue and customer satisfaction.

Conclusion
Jad Abdelghany is a highly skilled and versatile sales operations professional with a proven track record of driving operational excellence and supporting high-performing sales teams. His strong analytical capabilities, process optimization skills, and collaborative mindset make him a valuable asset to any organization seeking to enhance its sales operations and go-to-market strategies.