Jade Oakley
Professional Community Management Leader
Professional Overview
Jade Oakley is an experienced community management professional with a strong track record of building and engaging online communities for leading video game companies. As the Community Manager at Activision Blizzard, she leverages her expertise in social media, community strategy, and customer relations to foster deep connections between brands and their passionate fan bases.
Experience Summary
Current Role
As the Community Manager at Activision Blizzard, Jade is responsible for overseeing the global online communities for the company's popular game franchises. She leads a team of community specialists to develop and execute comprehensive community engagement plans, driving increased user participation, brand loyalty, and positive brand sentiment. Jade's strategic approach and data-driven insights have been instrumental in expanding the reach and influence of Activision Blizzard's community platforms.
Career Progression
Prior to her current role, Jade served as the EMEA Community Manager for Overwatch at Activision Blizzard, where she was instrumental in building a thriving global community around the game. She has also held community and social media management positions at Square Enix, 505 Games, and PlayFusion, where she consistently demonstrated her ability to drive measurable improvements in brand awareness, customer engagement, and online community growth.
Academic Background
Jade holds a Bachelor of Arts degree in Digital Media and Communications from the University of Southampton, where she graduated with distinction.
Areas of Expertise
- Community strategy and engagement
- Social media management and content creation
- Customer relations and community support
- Data analysis and performance optimization
- Cross-functional collaboration and stakeholder management
Professional Impact
During her tenure at Activision Blizzard, Jade has spearheaded numerous successful community-driven initiatives, including the launch of a popular fan-made content program and the implementation of a comprehensive community feedback system. These efforts have resulted in a 35% increase in active community participation and a 25% improvement in customer satisfaction ratings.
Conclusion
Jade Oakley is a seasoned community management professional with a proven track record of driving meaningful engagement and fostering vibrant online communities for leading video game brands. Her strategic vision, data-driven approach, and ability to build strong cross-functional relationships position her as a valuable asset in her current role and as a future leader in the industry.
