Jaime Ptacek

Senior Director of Surgical & Specialty Services

Professional Overview
Jaime Ptacek is an experienced healthcare leader with a strong background in surgical and specialty services operations. As the Senior Director of Surgical & Specialty Services at HealthTrust Performance Group, she oversees the strategic direction and day-to-day management of critical patient care functions.

Experience Summary

Current Role
In her current role as Senior Director of Surgical & Specialty Services, Jaime is responsible for driving operational excellence and innovation across HealthTrust's surgical and specialty service lines. She leads a team of dedicated professionals who work to optimize patient outcomes, improve resource utilization, and enhance the overall patient experience. Under Jaime's leadership, her division has achieved significant improvements in key performance metrics, including a 12% reduction in surgical supply costs and a 15% increase in patient satisfaction scores.

Career Progression
Prior to her current position, Jaime served as the Division Director of Surgical and Procedural Services at HealthTrust, where she was instrumental in streamlining operations and implementing data-driven strategies to enhance clinical and financial outcomes. Before that, she held the role of Director of Supply Chain Operations, where she played a pivotal role in improving inventory management and driving cost savings. Earlier in her career, Jaime gained valuable experience in patient transport and administrative support roles at HHS, LLC and Swedish Medical Center, respectively.

Academic Background
Jaime holds a Bachelor of Science degree in Healthcare Administration from the University of Utah, where she graduated cum laude. She is committed to ongoing professional development and has completed several industry-specific certifications, including the Lean Six Sigma Green Belt and the CMRP (Certified Materials & Resource Professional) designation.

Areas of Expertise

• Surgical and specialty services operations management

• Supply chain optimization and inventory management

• Patient experience and satisfaction enhancement

• Data-driven decision making and performance improvement

• Team leadership and change management

Professional Impact
Throughout her career, Jaime has demonstrated a strong track record of driving operational excellence and delivering measurable results. Her contributions have been recognized by industry peers, and she has been invited to speak at several national healthcare conferences on topics related to surgical services optimization and supply chain management.

Conclusion
With her deep expertise in surgical and specialty services, Jaime Ptacek is a valuable asset to HealthTrust Performance Group. Her commitment to innovation, data-driven decision making, and continuous improvement positions her as a respected leader in the healthcare industry. Jaime's strategic vision and operational expertise continue to propel HealthTrust forward, enhancing patient outcomes and driving sustainable growth.